McDonald's

3.3
2056 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2141 Mott Ave, Far Rockaway, NY
11691, United States

Hours

Reviews

3.3
2,056 reviews
5 stars
678
4 stars
354
3 stars
335
2 stars
195
1 star
494

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported receiving cold, burnt, or poorly prepared food, including stale fries and incorrect orders.

Service Issues

Numerous reviews highlighted slow service, rude staff, and frequent mistakes with orders, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions, including dirty dining areas and food contamination.

Management Problems

Feedback indicated a lack of effective management, with complaints about unprofessional behavior and inadequate staff training.

Atmosphere

The restaurant was described as a hangout spot for local youths, contributing to a noisy and uncomfortable dining experience.
  • BD
    Bidzina Dumbadze
    Nov 8, 2025
    1.0
    🗑️
  • M2
    max 2
    Oct 23, 2025
    1.0
    I have never seen a franchise run like this before. Ordered a Big Mac and double 1/4 pounder and was served with old meat without the middle of the bun on the Mac. They apologized, made the order again the exact same way. Asked to speak with the manager and she said they don't have buns and that is the way they have been serving them all night. Terrible disposition and bad attitudes. When asked for a refund, the manager said come back tomorrow because they do not do refunds. The young kid with a hair net was the most disrespectful individual i have ever met. Wow!!! Unfortunately, I will have to take this further. The community deserves better!
  • DC
    Della Checo
    Oct 21, 2025
    1.0
    I bought a hamburger and the meat was burnt and cold. This place is disgusting. The food is like throwing money away. Whoever bought food at this place spent $15 on food that I couldn't eat because it was no good.🤮
  • MD
    Mamadou saliou Diallo
    Oct 3, 2025
    1.0
    Friday October 3/at 4:30am the manager was so rude un friendly dis respectfull irresponsible bad manager for a business
  • RR
    Riveera718
    Oct 3, 2025
    1.0
    This restaurant is one of the worst. Most of the people who work the night shift are lazy. They serve you poorly made food, for example: cold bread, burnt burger meat, and cold fries . This isn't the first time I've had a bad experience at this drive-thru location. Won’t go again.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Far Rockaway?

McDonald's in Far Rockaway is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through service available 24/7.