Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers receiving wrong items or missing components.
Cleanliness
Numerous complaints were made about the cleanliness of the restaurant, including dirty tables and restrooms.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, particularly from management.
Food Quality
Feedback indicated that food was often served cold or poorly prepared, leading to dissatisfaction.
RM
Robert Mock
1 day ago
1.0
I was there yesterday with my eight year old niece. She ordered a kids meal; I ordered a Big Mac. When her kids meal arrived she looked at the burger and said, "Wow". There's. not meat on this." I took it back and they gave me another burger. We opened both and discovered the meat was very overcooked on her kid's burger and my Big Mac.
This is ABSOLUTELY the worst experience I have ever had at McDonald. The staff was not very friends about the kid's meal with no meat, nor of both burgers being vastly overcooked.
I highly recommend finding a Burger King over having anything to do with tis McDonald's! it was a disgusting experience. We will never return there.
NP
Nicole Pixley
6 days ago
1.0
This is the worst McDonalds I have ever been to. The staff is horrible. I cannot believe this place is in business
JK
Jenna Kowtun
Jan 1, 2026
1.0
The town of east aurora is nice, this location is not. Food, hours and service are inconsistent. Sometimes the food is good, other times its either wrong or inedible. Hours- closed with no notice. You order on the app, show up, and no ones home- bye bye money. Service is either incredibly nice or the person is angry at the world that they work a minimum wage job, no in between. Would not reccomend this location, save your money.
HH
Heather
Dec 29, 2025
1.0
If you have 45 mins to spare, to get the wrong order 90% of the time this is your place to go
JB
Joshua Buchiere
Dec 28, 2025
1.0
I would give zero stars if I could, avoid this McDonald’s at all costs. Placed an order for counter pickup, which was supposedly open, and found it closed when I got there. Waited in line for an hour and was told food was fresh. Do your self a favor and go somewhere else, anywhere else! The guy at the window was the night manager and was doing what he could under the circumstances, the GM of this place need to get their act together for this embarrassment of a franchise.
What are the regular business hours for McDonald's at 17 Ernst Pl, East Aurora, NY?
McDonald's in East Aurora is open Monday to Thursday from 6:00 AM to 11:30 PM, Friday and Saturday from 6:00 AM to 8:00 PM, and Sunday from 7:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's location offers drive-through service with hours from 6:00 AM to 11:30 PM Monday through Thursday, extending to 12:30 AM on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
What delivery hours does McDonald's at 17 Ernst Pl maintain?
Delivery is available Monday to Thursday from 6:00 AM to 11:00 PM, Friday and Saturday from 6:00 AM to 12:30 AM, and Sunday from 7:00 AM to 11:00 PM.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple App Store and Google Play Store.
Does McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this McDonald's location.
What types of services are available at McDonald's, such as WiFi or mobile ordering?
McDonald's offers DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi services.
Are there any gas stations near McDonald's at 17 Ernst Pl that I can visit before or after my meal?
Yes, nearby gas stations include Kwik Fill, Speedway, East Aurora Sunoco, APlus at Sunoco, and Mobil, convenient for refueling when visiting McDonald's.
What other fast food or dining options are close to this McDonald's in East Aurora?
Nearby dining options include Burger King, Tim Hortons, Chiba Chiba CBD, Touka Japanese Sushi, Hibachi & Poke Bowl, Wild Ginger (Chinese/Asian restaurant), Las Brasas Grill (Mexican restaurant), Jersey Mike's Subs, Favo Pizza and Draft House and The Irishman Pub and Eatery.
Is there a bank or financial services near McDonald's at 17 Ernst Pl, East Aurora?
Yes, Bank of America and Western Union money transfer services are nearby for your banking and financial needs.