McDonald's

3.4
827 reviews
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Business Details

4993 Transit Road State Rte 78, Depew, NY
14043, United States
(716) 681-4725
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4993 Transit Road State Rte 78, Depew, NY
14043, United States

Hours

Reviews

3.4
827 reviews
5 stars
268
4 stars
165
3 stars
168
2 stars
68
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during late-night hours, with long wait times at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, indicating a lack of attention to detail.

Staff Attitude

Feedback varied on staff friendliness, with some customers experiencing rude service while others praised helpful and polite employees.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared food.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their dining experience.
  • SK
    Simran Kaur
    Nov 15, 2025
    5.0
    Visited this McDonald’s recently and the experience was quick and straightforward. The service was fast, my order came out correctly, and the location was clean. Easy to access with plenty of parking, and a good stop when you need something simple and convenient. Consistent experience overall.
  • AS
    Alphonso Sciortino
    Nov 4, 2025
    3.0
    Had to stop in for a quick grab. The placing of the order was quick but then after that the line barely moved. I think it was a good 10 minutes before getting to the windows. I feel that gast food should be quick and painless. Not an annoyance
  • MM
    Mike
    Oct 9, 2025
    5.0
    It's McDonald's food taste great but to expensive I can't always go . Mike
  • SP
    Sammy Pasha
    Oct 3, 2025
    1.0
    Every time i get food here is ice cold and old, never again
  • MM
    mary
    Sep 25, 2025
    1.0
    guy upfront looked alone upfront and who knows how little were on grill. decent amount of cars waiting in line. sat there for 5 mins at speaker and no one greeted me. drove off. it’s sad to see that multiple owner/ operators understaff the overnight shift. they schedule based on sales for that hour without taking into consideration those sales show nothing because the speed of service of 2- 3 employees is horrendous. if you can’t staff an overnight, don’t have one!!!
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Depew, NY?

McDonald's in Depew, NY is open 24 hours a day, 7 days a week.

Is the drive-thru at this McDonald's location open all day?

Yes, the drive-thru is open 24 hours a day, every day of the week.