McDonald's

Reviews

• ZB

  Zoo BeeisDum

  Dec 31, 2025
  5.0
  Service good, food tastes better at this location compared to transit rd Lancaster
• NG

  Nathan Gates

  Dec 30, 2025
  5.0
  This visit was a pit stop for us on our travels that yucky winter day. We got two cheeseburgers and two small fries. The food was McDonald's -good! The best part was the staff! The young man that took my order at the counter, so I didn't have to use the kiosk thing or an APP!! Friendly, polite service. I'll be sure to stop there again. You should too.
• AA

  akame

  Dec 4, 2025
  1.0
  Lady at the drive-thru took my order like I personally ruined her whole week. I wasn’t even done ordering (yes, I’m big AND hungry), and she hit me with the attitude mid-sentence. Then I asked her to switch one of my items to a medium meal, and she said “okay” and then… did not switch it. Out of pure spite. I roll up to the second window because nobody was at the first one, and she also didn’t tell me to stop there. She pops out like a jump-scare NPC, just staring at me until I speak first. Then she hits me with, “You were supposed to pull up to the first window.” So now I’m apologizing like I just derailed the entire McDonald’s corporate structure. Then another employee—who looked like they got hired five minutes earlier off a TikTok live—comes to the window and tells me to park in the mobile order spot. I pull in and watch five cars who weren’t even behind me get their food immediately, while I sit there like I’m waiting on a Michelin-star meal instead of a McChicken. If you are in a rush to go anywhere do not come here. I’m still sitting here 20 minutes after I ordered my food. I eventually had to walk in and get my food by hand because of these lazy people.
• EE

  Elliot

  Nov 27, 2025
  1.0
  As one does, I ordered my food. I was then stabbed.
• LF

  L F

  Nov 22, 2025
  1.0
  My complaint is not related to the food or the employees of this location. As we know in WNY, if you have the McD App and the Bills get a Sack there is an offer the next day for a free Big Mac when you spend $2. The next day after the Tampa Bay, which had a sack by D Jones.....the app did not show the offer, I went into the building to talk to and show my app to the cashier. They looked too....and said wow it doesn't show up. Then proceeded to tell me there was nothing they could do and to discuss with McD Customer Support. I have been going back and forth with them since and they seem to have no idea and are clueless. Has anyone else run into this issue? I told customer support to call the owner directly and stop playing games with a good customer. My next step is to call a local TV station. Multi Million dollar company giving a customer a hard time over a Big Mac........Mighty would never do this !!!!!! 12/1/2025 Update: Now I can complain about the employees. Discussed my issue from previous visit and was told at the window that there was NO sack again Tampa Bay in the Bills game on 11/16/2025. There was on the NFL record site. They continued to say no there wasn't. I decided to go inside to prove I was correct....and now all of a sudden the employees changed their tune to saying that the sack deal did show up on the employees app after saying that originally there was NO sack. They said they weren't sure why it didn't show up on my smartphone and that no one else complained about not seeing the Sack deal. As a side note: I have been getting the Sack deal for the past 2 Bills seasons ( this year and last season at least). Can't believe that McDonald's is not making good over the price of a Big Mac and a good customer that can get fast food some place else or another location.

Frequently Asked Questions About McDonald's