Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
827 reviews
5 stars
192
4 stars
156
3 stars
164
2 stars
82
1 star
233
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-40 minutes.
Food Quality
Many reviews mentioned issues with food quality, including stale items and incorrect orders, leading to dissatisfaction.
Customer Service
Numerous complaints highlighted unprofessional and rude staff behavior, contributing to a negative dining experience.
Cleanliness
Several customers noted unsanitary conditions, including dirty floors and messy dining areas.
Staffing Issues
Frequent mentions of being short-staffed, leading to closed dining areas and further delays in service.
- CSC SNov 3, 20251.0If I could rate less than 1, I would. It is unfortunate that this is our local McDonald's. IF you get all of your order, it will take at least 25 minutes in the drive thru. It took 30 minutes to get a happy meal then got home and realized they never gave the sauce for the nuggets and my kid won't wat it without that. So glad I keep wasting my money on this place. BTW McDonald's you need to make the app so that orders can be disputed. I have paid for at least 10 things I never received.
- KKKyle KiddOct 30, 20254.0Fairly standard McDonald's. Staff is nice, building appears clean, food is as good as McDonald's food gets. Everytime I go through the drive thru it is quite slow (even when the place looks empty and there are no other cars).
- CCCliff ColemanOct 25, 20251.0Using the drive-thu, it took 18 minutes to get our food. 18 minutes!!! Consistently slooooow drive-thru. I can't remember the last time I received my food in under 5 minutes.
- ARAlexis RayOct 10, 20251.0If I could rate 0 stars I would. You'd have better luck slaughtering your own cow and cooking it yourself.
- KOKimberly OlsenOct 5, 20251.0Hours are until 11pm and they refused service at 11:20pm. Terrible terrible service
Frequently Asked Questions About McDonald's
What are the regular dining hours at this McDonald's location?
McDonald's at 60 Commons Dr, Cooperstown, NY is open daily from 6:00 AM to 11:00 PM.
During what hours is delivery service available?
Delivery is available Monday to Friday from 6:00 AM to 10:00 PM, Saturday 6:00 AM to 6:59 PM, and Sunday from 7:00 AM to 10:00 PM.
Is there a drive-thru service offered here, and what are its hours?
Yes, the McDonald's location offers drive-thru service daily from 6:00 AM to 10:00 PM.
What ordering methods can customers use to place orders?
Customers can order via McDonald's App (iOS and Android), the delivery URL online, and mobile ordering services. Curbside pickup is also available.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa for payments.
Does this McDonald’s location have WiFi available for customers?
Yes, WiFi is available at this McDonald's location for customer use.
Can I earn rewards when ordering at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby coffee shops can I visit before or after dining here?
Nearby coffee shops include Dunkin' and Jive Cafe, which offer additional beverage and snack options close to McDonald's.
Are there other fast food or dining options near this McDonald's?
Yes, nearby dining includes Pizza Hut for pizza, Baskin-Robbins for ice cream and frozen desserts, and China Wok for Chinese cuisine.
What nearby services or amenities might be useful when visiting this McDonald's?
Nearby you can find grocery stores like Tops Markets and Grand Union Market, as well as banks such as NBT Bank, and lodging at Best Western Cooperstown Inn & Suites.