Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
831 reviews
5 stars
194
4 stars
156
3 stars
164
2 stars
82
1 star
235
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 20-30 minutes.
Food Quality
Many reviews mentioned issues with food quality, including stale or cold items, and missing components from orders.
Customer Service
Numerous complaints highlighted unprofessional and rude behavior from staff, including poor handling of customer inquiries and complaints.
Cleanliness
Several customers noted unsanitary conditions in the dining area and issues with cleanliness, particularly in food preparation areas.
Staffing Issues
Frequent mentions of being short-staffed contributed to the slow service and overall poor customer experience.
- BGBillie GoatJan 3, 20261.0This location honestly blows, came once before for one drink and three cookies got moved to the second pick up window (not terrible) came a second time and the car in front of me was at the window for 30 minutes and not moved to the next pick up window. And they completely lost my order and the name it was under. Will not be returning. Mc Donald’s is trash all around anyway.
- JCJeremy CampagnaJan 1, 20261.0Can't even honor there open hours!
- KBkelsey burgettDec 13, 20255.0i come here atleast once a week and they are always pretty fast with my order 🤗💕
- CSC SNov 3, 20251.0If I could rate less than 1, I would. It is unfortunate that this is our local McDonald's. IF you get all of your order, it will take at least 25 minutes in the drive thru. It took 30 minutes to get a happy meal then got home and realized they never gave the sauce for the nuggets and my kid won't wat it without that. So glad I keep wasting my money on this place. BTW McDonald's you need to make the app so that orders can be disputed. I have paid for at least 10 things I never received.
- KKKyle KiddOct 30, 20254.0Fairly standard McDonald's. Staff is nice, building appears clean, food is as good as McDonald's food gets. Everytime I go through the drive thru it is quite slow (even when the place looks empty and there are no other cars).
Frequently Asked Questions About McDonald's
What are the regular dining hours at this McDonald's location?
McDonald's at 60 Commons Dr, Cooperstown, NY is open daily from 6:00 AM to 11:00 PM.
During what hours is delivery service available?
Delivery is available Monday to Friday from 6:00 AM to 10:00 PM, Saturday 6:00 AM to 6:59 PM, and Sunday from 7:00 AM to 10:00 PM.
Is there a drive-thru service offered here, and what are its hours?
Yes, the McDonald's location offers drive-thru service daily from 6:00 AM to 10:00 PM.
What ordering methods can customers use to place orders?
Customers can order via McDonald's App (iOS and Android), the delivery URL online, and mobile ordering services. Curbside pickup is also available.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa for payments.
Does this McDonald’s location have WiFi available for customers?
Yes, WiFi is available at this McDonald's location for customer use.
Can I earn rewards when ordering at this McDonald's?
Yes, you can earn points for free food through the MyMcDonald's Rewards program.
What nearby coffee shops can I visit before or after dining here?
Nearby coffee shops include Dunkin' and Jive Cafe, which offer additional beverage and snack options close to McDonald's.
Are there other fast food or dining options near this McDonald's?
Yes, nearby dining includes Pizza Hut for pizza, Baskin-Robbins for ice cream and frozen desserts, and China Wok for Chinese cuisine.
What nearby services or amenities might be useful when visiting this McDonald's?
Nearby you can find grocery stores like Tops Markets and Grand Union Market, as well as banks such as NBT Bank, and lodging at Best Western Cooperstown Inn & Suites.