Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising the speed and friendliness of staff, while others report rude behavior and incorrect orders.
Food Consistency
Food quality varies significantly; while some customers enjoy fresh and hot meals, others report cold, soggy, or incorrect items.
Cleanliness
The restaurant is generally noted for its cleanliness, including the dining area and restrooms, although there are occasional reports of issues.
Customer Experience
Many customers appreciate the convenience of mobile ordering and the play area for children, but there are complaints about long wait times and poor communication.
Pricing Issues
Some customers feel that prices are high for the quality of food received, with specific complaints about overcharging and poor value.
SR
Santo Rodriguez
5 days ago
5.0
Nice and quick
PP
P
Nov 15, 2025
5.0
Quick off and back onto route 17 at exit 126, located right next time the exit ramp. Always fresh, hit, delicious food.
NW
NM Wilson
Nov 3, 2025
2.0
Typical McDonald's, but the service and the workers could be better.
IF
Ian Frey
Oct 26, 2025
5.0
This review is based on three recent visits to the Chester, Ny restaurant. My daughter and I dined in. I ordered from the electronic board. I liked that I could my review options without the pressure of holding up the line. It also lists calories for each option, so that's a big plus. All in all, it's intuitive and convenient but only for younger, tech savvy users. Traditional "walk up and order from a person" is still available. The meal was actually brought to our table. That's a nice touch and a big change from the the "bare bones" McDonald's experience of my childhood. The employees are all polite and professional. They are the polar opposite of the stereotype of the checked out food service worker. The food itself.....well. It's McDonald's. It's an American icon. You love it or you hate it. You don't need a Google review for that! Otherwise, the Chester Ny franchise appears to be well run and clean. Just be careful in the parking lot! Super busy, and people are not always on the lookout for pedestrians.
GM
Gregory Myres
Oct 21, 2025
1.0
$2.30 for two slices of bacon is a complete rip off. Won’t come here again.
What are the regular operating hours for this McDonald's location?
This McDonald's in Chester, NY is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:00 AM to 2:00 AM on Fridays and Saturdays.
Does this McDonald's offer delivery service?
Yes, delivery service is available daily from 6:00 AM to 12:30 AM Sunday through Thursday, and until 1:30 AM on Fridays and Saturdays.
What delivery and pickup options are available?
This location offers delivery and curbside pickup services, allowing you to enjoy your meal conveniently.
Is there a mobile app to order from this McDonald's?
Yes, you can order using the McDonald’s App available on both the Apple App Store and Google Play Store.
What payment methods does this McDonald's accept?
Payments can be made with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What kind of food and services does this McDonald's offer?
This McDonald's offers a variety of menu options including breakfast, burgers, coffee, and ice cream, along with services like drive-thru, McDelivery, gift cards, mobile offers, mobile ordering, and WiFi.
What restaurants are located near this McDonald's that I could visit?
Nearby you can find Christopher’s Bistro, an American restaurant known for burgers, and El Zapata 3 Restaurant, a Mexican restaurant and bar.
Are there any convenient places to fuel up nearby when visiting McDonald's?
Yes, there are two gas stations nearby: Shell and Sunoco, both of which also offer convenience store items.
Can I combine a visit to this McDonald's with nearby services such as real estate agents or other local businesses?
Absolutely, the area hosts many real estate agents and services such as Amanda Yannone, Chris Cardinal, and The Corrigan Real Estate Team of NY, making it convenient to stop by McDonald's after your appointments.