McDonald's

3.9
1394 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
73 Brookside Ave (Rte 17M), Chester, NY
10918, United States

Hours

Reviews

3.9
1,394 reviews
5 stars
622
4 stars
334
3 stars
230
2 stars
63
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising the speed and friendliness of staff, while others report rude behavior and incorrect orders.

Food Consistency

Food quality varies significantly; while some customers enjoy fresh and hot meals, others report cold, soggy, or incorrect items.

Cleanliness

The restaurant is generally noted for its cleanliness, including the dining area and restrooms, although there are occasional reports of issues.

Customer Experience

Many customers appreciate the convenience of mobile ordering and the play area for children, but there are complaints about long wait times and poor communication.

Pricing Issues

Some customers feel that prices are high for the quality of food received, with specific complaints about overcharging and poor value.
  • SR
    Santo Rodriguez
    5 days ago
    5.0
    Nice and quick
  • PP
    P
    Nov 15, 2025
    5.0
    Quick off and back onto route 17 at exit 126, located right next time the exit ramp. Always fresh, hit, delicious food.
  • NW
    NM Wilson
    Nov 3, 2025
    2.0
    Typical McDonald's, but the service and the workers could be better.
  • IF
    Ian Frey
    Oct 26, 2025
    5.0
    This review is based on three recent visits to the Chester, Ny restaurant. My daughter and I dined in. I ordered from the electronic board. I liked that I could my review options without the pressure of holding up the line. It also lists calories for each option, so that's a big plus. All in all, it's intuitive and convenient but only for younger, tech savvy users. Traditional "walk up and order from a person" is still available. The meal was actually brought to our table. That's a nice touch and a big change from the the "bare bones" McDonald's experience of my childhood. The employees are all polite and professional. They are the polar opposite of the stereotype of the checked out food service worker. The food itself.....well. It's McDonald's. It's an American icon. You love it or you hate it. You don't need a Google review for that! Otherwise, the Chester Ny franchise appears to be well run and clean. Just be careful in the parking lot! Super busy, and people are not always on the lookout for pedestrians.
  • GM
    Gregory Myres
    Oct 21, 2025
    1.0
    $2.30 for two slices of bacon is a complete rip off. Won’t come here again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's in Chester, NY is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Fridays and Saturdays.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 6:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:00 AM to 2:00 AM on Fridays and Saturdays.