Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported extremely slow service, with long wait times for orders and frequent mistakes.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with several customers experiencing rude behavior.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and unclean dining areas.
Food Quality
While some customers enjoyed the food, there were complaints about cold meals and poorly prepared items.
SK
Sarah Kondrk
4 days ago
1.0
I've never waited so long for "fast" service in my entire life lol
CN
Chinh Nguyen
Jan 2, 2026
1.0
Burnnnnnn, and the manager wouldn’t want to take care of this.
KF
Khrisean Ford-Jones
Dec 27, 2025
1.0
The service was very slow i came in with my 1 year old daughter and they got my order wrong Dion and Stephanie did I’ll go to corporate with my information though
HR
Hector Rodriguez
Dec 12, 2025
1.0
No one even acknowledges you when you're in the restaurant. Ordered through the app and paid for them to make us wait 25-30mins to tell us they lost the order. To make us wait longer to make the order. VERY slow service.
HH
henrik
Nov 13, 2025
4.0
As every mc Donalds, you know what you get, no surprises and no dissatisfaction.
Just good as you expect from mc Donalds.
What are the regular business hours for this McDonald's location?
McDonald's in Camillus, NY is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:45 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.
Does this McDonald's location have a drive-thru, and what are its hours?
Yes, the drive-thru is open Monday through Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday until midnight.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
How can I order McDonald's food for delivery or curbside pickup?
You can order using the McDonald's App or online at https://mcdonalds.order.online/business/-5579, which offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is there a McDonald's app I can use for ordering and rewards?
Yes, you can download the McDonald's App on iOS via https://apps.apple.com/us/app/mcdonalds/id922103212 or on Android via https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US. The app also supports MyMcDonald's Rewards.
What nearby places can I visit before or after dining at this McDonald's?
Nearby places include Tropical Smoothie Cafe for healthy smoothies, Dunkin' for coffee and donuts, and Firehouse Subs for sandwich options. You can enjoy a variety of quick eats or beverages in the area.
Are there wellness or beauty services near this McDonald's?
Yes, nearby are Zoom Tan tanning salons, Camillus Nails & Spa, Monroe MedSpa - Syracuse, and Preventive Esthetics for beauty and spa services.
What transit or convenience options are nearby McDonald's that might help with my visit?
Nearby, you can find Hess Express gas station for fuel and convenience items, as well as AT&T and RadioShack stores for mobile phone needs, which could be handy before or after your visit.