McDonald's

3.6
907 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5288 W Genesee St, Camillus, NY
13031, United States

Hours

Reviews

3.6
907 reviews
5 stars
339
4 stars
222
3 stars
156
2 stars
63
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for food, both in-store and at the drive-thru, with some waiting over 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of special requests.

Staff Attitude

Numerous customers experienced rude or indifferent service from staff, contributing to a negative dining experience.

Cleanliness

Feedback indicated inconsistent cleanliness, with some customers noting dirty floors and unsanitary conditions.

Food Quality

While some customers praised the freshness of the food, others reported receiving cold or poorly prepared items.
  • HH
    henrik
    Nov 13, 2025
    4.0
    As every mc Donalds, you know what you get, no surprises and no dissatisfaction. Just good as you expect from mc Donalds.
  • JM
    James Mather
    Oct 20, 2025
    5.0
    This location is great! So fast and fresh food every time i’ve come. Fairmount is closer but they are the slowest location I’ve ever been to. Worth the drive to Camillus.
  • AG
    Audrey Grant
    Oct 17, 2025
    5.0
    Daily double meal
  • JS
    Jim Siddall
    Sep 23, 2025
    1.0
    Stood at the register and no one saw me to ask if they could take my order. The wall that put up blocks the view of seeing a customer walk up to the counter. I wait almost 5 minutes for some one to see me. This is a terrible design flaw.
  • MS
    Melissa Stevens
    Sep 19, 2025
    1.0
    Ate in with my three kids and waited 30 minutes for our food. Asked where it was and was told the people in the back didn’t receive part of the order and were making it. When we finally got the food it was cold. I’ve also used the drive thru and it’s very slow. This used to not be like this but I am never going back, waste of time especially with young kids.

Frequently Asked Questions About McDonald's

What are the regular business hours for this McDonald's location?

McDonald's in Camillus, NY is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's?

Delivery is available Monday through Thursday and Sunday from 5:00 AM to 10:45 PM, and on Friday and Saturday from 5:00 AM to 11:30 PM.