Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.2
909 reviews
5 stars
620
4 stars
107
3 stars
56
2 stars
27
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly and attentive service from staff, with specific mentions of employees like Margie, Beth, and Gerard.
Food Quality
The food received high marks for being delicious and well-prepared, although some customers noted issues with saltiness.
Atmosphere
The restaurant is described as welcoming and pleasant, contributing to a positive dining experience.
Speed of Service
While many enjoyed quick service, several reviews highlighted long wait times, particularly during busy periods.
Cleanliness
The establishment is noted for its cleanliness, including the dining area and restrooms.
- JLJoel Lee4 days ago2.0Customer service is terrible. Customers are waiting with no one there to assist. Your employees are sitting down on their phones while customers are waiting. I highly suggest you watch your cameras between approximately 7:50pm -8pm on Tuesday November 18. I only come here about 3 times a year. And things never change. I guess it’s the neighborhood. But that shouldn’t excuse their lack of professionalism. Disgusting behavior over there. Lil man was sitting down eating trying to press me over me getting my bag. Because no one was in the front to help. Lil man, if you reading this, please know I was in a rush with my pregnant wife, and that is why I did not match your energy.
- NSNicole SmithNov 10, 20251.0Extremely disappointed with Smashburger Kings Hwy!!! Ordered a DOUBLE ALL-AMERICAN SMASH® w/Bacon and there was NO BACON on my burger!!! Ordered SMASH TOTS® and they send me French Fries!! Ordered a STRAWBERRY SHAKE and the consistency was that of a Nesquik Milk!!! Either they forgot to add ice-cream or they left the shake out while they prepared my order?! The best is that the Door Dash delivery driver had to wait for my order AND THEY STILL PREPARED THE WRONG ORDER!!! Also, there was no ketchup or napkins inside the bag-C'mon!! Considering I placed my order online at 8:50pm, one has to wonder if they purposely messed up the order OR if they simply just DON'T CARE??! This is supposed to be a step-up from McDonalds and Burger King, yet you get better service and order accuracy from BOTH!! The best is that their tag line is, "This isn't just a burger joint—it's a burger experience." Yes, it's a BAD experience!!
- NFNaeemah FaulkNov 1, 20255.0With all the customers and delivery pick ups, I was very pleased to say when they said be patient for 10 mins, and I was a PATIENT customer, I received my food. Manager even checked in and asked was my food okay. Amazing service and teamwork amongst them during chaos. Fast food for the win!
- EOEfosa OgbemudiaOct 29, 20255.0I visited Smashburger today and Nylah-Kai was outstanding. She greeted me with a big smile, was super attentive, and made sure my order was perfect. Her positive attitude and professionalism really stood out — it made the whole experience enjoyable. Smashburger needs more employees like her!
- MNMylesha NurkittOct 28, 20255.0Gerard was so helpful I was having a bad day but when I came in he welcome me in ask me did I need help and waited patiently until I decide never rush me at all which was amazing….. I really appreciate his service and I will be coming back most definitely
Frequently Asked Questions About Smashburger
What kind of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the regular opening hours for Smashburger at 5210 Kings Highway?
Smashburger is open daily from 10:30 AM to 10:00 PM.
Does Smashburger provide delivery and what are the delivery hours?
Yes, Smashburger offers delivery service daily from 11:00 AM to 9:30 PM.
Can customers order and pay ahead at Smashburger?
Yes, Smashburger supports order and pay ahead through their mobile app and website links.
Is Smashburger suitable for families and do they have a children’s menu?
Yes, Smashburger welcomes families and offers a children's menu.
Does Smashburger serve vegetarian options?
Yes, vegetarian options are available at Smashburger.
What payment methods are accepted at Smashburger?
Smashburger accepts credit cards, debit cards, and mobile NFC payments.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, parking, and restrooms.
What nearby stores can I visit when dining at Smashburger?
Nearby stores include Five Below, SKECHERS Warehouse Outlet, Skechers Factory Outlet, CVS Pharmacy, Old Navy, and Target Brooklyn. You might shop at these outlets before or after enjoying your meal at Smashburger.
Which nearby automotive services are close to Smashburger?
Nearby automotive services include Bical Auto Mall, Kristal Auto Mall, Brooklyn Volkswagen - Luxury Pre-Owned, Premier Lincoln, Premier Ford Inc, Anthonys Automotive Repairs, Qualimax Car Wash, Diagnostic Auto Centers, Zaid Autobody & Collision, and C and V Diagnostic and Auto Repair. These can be convenient if you need vehicle servicing while visiting the area.
What hotel options are near Smashburger for customers visiting from out of town?
Holiday Inn Express Brooklyn – Kings Hwy is a nearby hotel, making it a convenient lodging option for visitors planning to dine at Smashburger and explore the area.