Pizza Hut

3.2
843 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1501 Pitkin Ave in Brooklyn, NY. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1501 Pitkin Ave, Brooklyn, NY
11212, United States

Hours

Reviews

3.2
843 reviews
5 stars
333
4 stars
127
3 stars
72
2 stars
39
1 star
272

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Order Accuracy

Many customers reported receiving incorrect orders or missing items, leading to significant dissatisfaction.

Food Quality

Feedback indicated that food quality was inconsistent, with complaints about cold, undercooked, or poorly prepared items.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over two hours.

Staff Attitude

Several reviews mentioned staff being unhelpful or disrespectful, contributing to a negative dining experience.
  • SS
    Staci Sinclair
    Nov 15, 2025
    4.0
    Big thank you to Miss Cruz 10 out of 10 customer service the food was good I am so happy to see a fresh start at this location and that there is a manager who is making sure that customers leave satisfied
  • TH
    Tinisha Henry
    Nov 10, 2025
    5.0
    The workers are very friendly. My cheese pizza was a little too burnt to my liking, and they offered to make a new one with no hesitation to make it to my liking. Anywhere else you get attitude or they won’t make it over. So thankful. Well done ladies
  • MR
    Mahbubur Rashid
    Nov 4, 2025
    1.0
    The wrost service quality ever . I was waiting for my food to pickup , even though the food was ready she kept waiting for 25 min ,, the employees dont pay attention at all👎👎👎
  • AR
    Amanda Rosa
    Nov 1, 2025
    1.0
    They need to hire more workers, waiting an hour and a half for a delivery and you live 3 blocks away is crazy, for that I can just go pick it up myself but then again that why I chose delivery so I wouldn't have to leave the comfort of my home! I call and ask why my delivery is delayed They say they have 2 workers atp who the owner of this franchise because he needs to do better! Update: 2 1/2 hours later the delivery guy canceled my order. This store deserves to be shut down!!!
  • MM
    moe money
    Oct 28, 2025
    1.0
    These employees are lacking times ten absolute poor service and poor customer service. Manager knew nothing about the App that was having problems and didn’t do anything to even attempt to help fix the problem. Either shut this store down or hire an entire new staff unfortunately will never order or even come in to order at this location ever again.

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Brooklyn, NY?

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