McDonald's

3.8
2009 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
701 Utica Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.8
2,009 reviews
5 stars
853
4 stars
484
3 stars
314
2 stars
103
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unprofessional staff behavior, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the restaurant, particularly the bathrooms.

Food Quality

While some customers praised the freshness of the food, others complained about cold items and incorrect orders.

Management Issues

Several reviews pointed to poor management practices, including lack of staff training and inadequate customer service.

Atmosphere

The presence of panhandlers and a crowded environment made some customers uncomfortable during their visits.
  • ES
    Eddie Sama
    1 day ago
    1.0
    I go here almost everyday for my kids. Normally its ok but today my mobile order got canceled by the store for whatever reason and I got my refund back. I tried to reorder using the App special 20 piece nugget with 40% off. I waited 15 minutes to reuse special but now its gone it said I used it but never got it. Manager did not help or try to help
  • AM
    Alexis masseus
    4 days ago
    5.0
    Very fast service
  • SP
    Seon Perry
    Nov 16, 2025
    2.0
    Single handily the slowest worst 24hr McDonald’s probably on the planet. Had to wait 20 mins to get my breakfast order. And it was a pick up order
  • JS
    Jermaine Stewart
    Nov 13, 2025
    2.0
    Food is horrible. Don't eat there
  • JD
    Jane Doe
    Oct 16, 2025
    1.0
    Cookies were cold and McDonald's Corp. says they are supposed to be served warm. Coffee was lukewarm and I had to fight with them to give me another cup of hot coffee. I know I should be going someplace else for coffee like a Starbucks or a Dunkin' Donut and not a McDonald's. As for the cookies, it's hard to understand how they could get that wrong. It's really disappointing especially since the cookies are $1.19 each.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's at 701 Utica Ave, Brooklyn?

The McDonald's at 701 Utica Ave, Brooklyn is open 24 hours every day of the week.

Is the drive-thru service available at all times at this McDonald's location?

Yes, the drive-thru is open 24/7, every day at this McDonald's.