McDonald's

3.7
1962 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
6620 Bay Pky, Brooklyn, NY
11204, United States

Hours

Reviews

3.7
1,962 reviews
5 stars
832
4 stars
414
3 stars
270
2 stars
103
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Order Accuracy

Many reviews highlighted issues with missing items and incorrect orders, leading to customer dissatisfaction.

Staff Attitude

While some employees received praise for their friendliness, numerous reviews mentioned unprofessional and disrespectful behavior from staff.

Cleanliness

Several customers noted that the restaurant was often dirty and poorly maintained.

Overall Experience

The overall sentiment was negative, with many customers expressing frustration and disappointment with their experiences.
  • KK
    KWOK337
    6 days ago
    4.0
    ⭐️⭐️⭐️⭐️⭐️ The food came out very quickly, which made the experience smooth and enjoyable. The dining area was spotless and well-maintained, creating a comfortable atmosphere. Overall, great service and a clean environment — I’d definitely recommend it!
  • BS
    Benny Su
    Nov 15, 2025
    1.0
    The service attitude is very bad. The food is served very slowly. Every employee doesn‘t know what he is doing. There is nothing to say. It takes 24 minutes to wait for two cups of coffee! Omg!
  • YS
    Yura Smirnov
    Nov 13, 2025
    5.0
    There is a quiet poetry to the Chickenburger served here. Its exterior crackles like lacquered tempura, while the interior reveals a cloud-like tenderness that whispers of pastoral contentment. Each bite is an interplay of texture and nostalgia, the bun yielding softly, the mayo offering just enough acidity to remind one of fine gastronomy’s obsession with equilibrium. A meal that feels both metropolitan and comfortingly provincial.
  • NB
    Nathan Bruno
    Nov 6, 2025
    1.0
    I ordered food multiple times through the app and my order continues to either get canceled and then I have to pay AGAIN to get it and then receive my order with missing items and some items being wrong. Then I have to try and make another order to get the correct items and now not eat all my food at once rather in portions like if I’m at a restaurant. DONT ORDER FOOD FROM HERE !!!!!!!!!
  • MB
    Matrix Beats
    Oct 25, 2025
    1.0
    This is hands down the worst McDonald’s I’ve ever been to. If I could give it zero stars, I would. There is always food missing from the order, whether it’s breakfast or another time of day. The workers will ignore you even when you make eye contact and address them directly. And when you ask for changes to be made because they got it incorrect, there’s an attitude along with it. I understand that working in fast food doesn’t take a lot of intelligence, but if you don’t want to do your job - go get a different one. Disgusting experience across multiple years of ordering. The last good thing this location did was partner with stranger things after COVID.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Brooklyn?

This McDonald's in Brooklyn is open daily from 6:00 AM to midnight.

Does this McDonald's offer delivery services?

Yes, it offers delivery including same-day and no-contact delivery options.