Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Order Accuracy
Many reviews highlighted issues with missing items and incorrect orders, leading to customer dissatisfaction.
Staff Attitude
While some employees received praise for their friendliness, numerous reviews mentioned unprofessional and disrespectful behavior from staff.
Cleanliness
Several customers noted that the restaurant was often dirty and poorly maintained.
Overall Experience
The overall sentiment was negative, with many customers expressing frustration and disappointment with their experiences.
KK
KWOK337
6 days ago
4.0
⭐️⭐️⭐️⭐️⭐️
The food came out very quickly, which made the experience smooth and enjoyable. The dining area was spotless and well-maintained, creating a comfortable atmosphere. Overall, great service and a clean environment — I’d definitely recommend it!
BS
Benny Su
Nov 15, 2025
1.0
The service attitude is very bad. The food is served very slowly. Every employee doesn‘t know what he is doing. There is nothing to say. It takes 24 minutes to wait for two cups of coffee! Omg!
YS
Yura Smirnov
Nov 13, 2025
5.0
There is a quiet poetry to the Chickenburger served here. Its exterior crackles like lacquered tempura, while the interior reveals a cloud-like tenderness that whispers of pastoral contentment. Each bite is an interplay of texture and nostalgia, the bun yielding softly, the mayo offering just enough acidity to remind one of fine gastronomy’s obsession with equilibrium. A meal that feels both metropolitan and comfortingly provincial.
NB
Nathan Bruno
Nov 6, 2025
1.0
I ordered food multiple times through the app and my order continues to either get canceled and then I have to pay AGAIN to get it and then receive my order with missing items and some items being wrong. Then I have to try and make another order to get the correct items and now not eat all my food at once rather in portions like if I’m at a restaurant. DONT ORDER FOOD FROM HERE !!!!!!!!!
MB
Matrix Beats
Oct 25, 2025
1.0
This is hands down the worst McDonald’s I’ve ever been to. If I could give it zero stars, I would. There is always food missing from the order, whether it’s breakfast or another time of day. The workers will ignore you even when you make eye contact and address them directly. And when you ask for changes to be made because they got it incorrect, there’s an attitude along with it. I understand that working in fast food doesn’t take a lot of intelligence, but if you don’t want to do your job - go get a different one. Disgusting experience across multiple years of ordering. The last good thing this location did was partner with stranger things after COVID.
What are the regular operating hours for this McDonald's location in Brooklyn?
This McDonald's in Brooklyn is open daily from 6:00 AM to midnight.
Does this McDonald's offer delivery services?
Yes, it offers delivery including same-day and no-contact delivery options.
What are the drive-through hours at this McDonald's?
The drive-through is open daily from 6:00 AM to midnight.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android platforms.
What payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's serve breakfast and coffee?
Yes, it serves breakfast and coffee along with lunch, dinner, and dessert options.
Is seating and accessibility available at this McDonald's?
Yes, this location has seating, wheelchair accessible entrance, seating, and restrooms.
What nearby places can I visit before or after dining at this McDonald's?
You can visit Early Bird Supermarket for groceries, Dunkin' for coffee and donuts, or check out nearby restaurants like Longevousjoy (Japanese) and Shiawase (American and Asian cuisines).
Are there nearby services that can help with financial needs when visiting McDonald's?
Yes, nearby are HSBC Bank and Chase Bank which can assist with banking needs, and Chase Mortgage for lending services.
Where can I find local entertainment or personal care services near this McDonald's?
Nearby you can visit Crystal Clear Spa for massage and reflexology, Z&Q Hair Salon for beauty services, or attend events with Party Waiters, LLC providing catering and bartending.