McDonald's

3.7
3109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
700 Broadway, Brooklyn, NY
11206, United States

Hours

Reviews

3.7
3,109 reviews
5 stars
1,309
4 stars
670
3 stars
536
2 stars
195
1 star
399

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising staff for being friendly and efficient, while others report rudeness and poor treatment.

Order Accuracy

Numerous complaints about incorrect orders and missing items, indicating a significant issue with order fulfillment.

Cleanliness

Mixed reviews on cleanliness; some customers found the dining area clean, while others reported dirty tables and unsanitary conditions.

Food Quality

Food quality is generally consistent with McDonald's standards, but there are reports of cold or expired items, particularly during busy hours.

Efficiency

Service speed is inconsistent, with many customers noting long wait times, especially during peak hours.
  • CW
    Celyna Wallace
    1 day ago
    5.0
    Shout out to the staff because I will quit just because of the school rush-hour. Honestly, these kids would make it horrible to work here, but the staff did very good at keeping a positive, calm, very nice environment.
  • AS
    Amilcare Schettini
    Jan 6, 2026
    1.0
    The messed up my order and did not give me a receipt to rate them. I did not ask for cream in my coffee damn it
  • PD
    Paul Arturo Cortez Diaz
    Dec 26, 2025
    4.0
    This is the second restaurant of this chain I've visited during my trip to this large and complex city; the first one was in an upscale area, I'd say, and it was dirty, and the customer service was just average. But this establishment is clean, located in a very busy area or neighborhood. There's no mess, it's clean, the food is served quickly, and the customer service is excellent, which I attribute to the Latino staff who served me so kindly. I'm genuinely happy with this place, especially since I had just come from another restaurant that was closed. This place really cheered me up.
  • EV
    Elvys Valera
    Dec 17, 2025
    4.0
    “The staff is very nice and well-educated, and the service is very good. The only downside is that there are many people sitting around doing nothing.”
  • SM
    Sick Biz MHN
    Dec 5, 2025
    1.0
    Staff was incredibly rude. Was ignoring me when I asked for the bathroom password gave me the bathroom password wrong twice. I had to get it from another patron ridiculous. I wouldn't recommend this McDonald's to anybody and this is the reason why the death of fast food is coming. They will be replaced with robots and I won't be upset

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 700 Broadway, Brooklyn?

McDonald's at 700 Broadway is open 24 hours a day, every day of the week.

Is the drive-thru available all day at this McDonald's location?

Yes, the drive-thru is open 24/7, allowing you to order anytime.