McDonald's

3.7
1799 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5707-13 Church Ave, Brooklyn, NY
11203, United States

Hours

Reviews

3.7
1,799 reviews
5 stars
718
4 stars
424
3 stars
283
2 stars
108
1 star
266

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Food Quality

Feedback on food quality is inconsistent; some customers enjoyed fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

While some reviews noted cleanliness, others highlighted unsanitary conditions and concerns about food safety.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, impacting their overall experience.
  • SL
    S. Lee
    Oct 3, 2025
    2.0
    Simple minded staff. Very unprofessional. Sweet tea is garbage . Idk why they can’t just use normal sugar and not that liquid syrup stuff
  • LR
    Lucky8 Rodriguez8
    Sep 30, 2025
    1.0
    Long wait they don’t care about online order
  • NR
    Natasha Richerson
    Sep 26, 2025
    3.0
    The light skinned cashier was so lovely and welcoming! She went above and beyond to help me and even brought my food over. The service has really improved my food came out fast and fresh. The supervisor was also very helpful, which made the whole experience even better. Excellent customer service all around! they improved so much last time i went
  • DD
    DOPENESS
    Sep 4, 2025
    1.0
    The ladies in the day are better than the guys at night. The said they jave to go ooffsite to buy a $3 bag of ice which is why they charged extra.
  • CI
    Clarivet Isidore
    Aug 24, 2025
    3.0
    2 stars because I stressed my allergy to an ingredient and still had it on my order... had to get out the car cause I could not reverse to get them to correct it!

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Brooklyn?

This McDonald's is open 24 hours, all days of the week.

Does this McDonald's offer drive-thru service?

Yes, the drive-thru is open 24/7 every day.