McDonald's

3.5
1048 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
139 Flatbush Ave (Atlantic Terminal), Brooklyn, NY
11217, United States

Hours

Reviews

3.5
1,048 reviews
5 stars
363
4 stars
243
3 stars
181
2 stars
85
1 star
176

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely rude and unprofessional staff, with many experiences of being ignored or treated disrespectfully.

Food Quality

The food quality was inconsistent, with complaints about cold, improperly cooked items and missing orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.

Crowded Environment

The location is frequently overcrowded, making it difficult for customers to find seating and leading to long wait times.

Mixed Experiences

While some customers had positive experiences with quick service and good food, these were overshadowed by the overall negative feedback.
  • MS
    Maura Sateriale
    2 days ago
    2.0
    Ronald McDonald once loved me but then he left me to duck here at the McDonald's. I am now a ghost that haunts the McDonald's. I live in the fryer sometimes in the wee hours of the morning when the McGriddles have not yet hit the grill. You can hear me wail "Ronnie!!!!"
  • JL
    Jessie Liu
    Oct 28, 2025
    1.0
    hell nah saw someone holding a knife and everyone js ignored it like it was nothing so crowded and overstimulating took 30 whole minutes to get my order
  • CH
    Charles Hsueh
    Oct 25, 2025
    5.0
    Great service, kind of crowded, but hey, it's in Atlantic Terminal, so what did I expect.
  • FS
    Felix D Santiago
    Oct 15, 2025
    1.0
    I walked into McDonald’s full of hope and left questioning my life choices. The fries were a tragic poem about sogginess, the burger looked like it had lost a fight with gravity, and the “ice cream machine” was, of course, broken—a timeless McDonald’s tradition. The floor had the mysterious stickiness of a haunted movie theater, and the soda machine’s “Coke” tasted like it had a minor identity crisis. My Big Mac’s lettuce was both limp and defiant, somehow managing to look old and freshly sprayed with sadness at the same time. The staff were polite but had the hollow stare of people who have seen too much ketchup-related chaos. As I left, a single fry fell from the bag onto the pavement. I considered picking it up… but even the seagull nearby shook its head and flew away.
  • LR
    Lorenzo Romulo
    Oct 10, 2025
    1.0
    I put in a mobile order and never got it. I waited 30 minutes until i started to ask where it was. As soon as I asked they would go look at the screen and then stare at me. They either ate it, gave it away for free, or just did not want to make it for me. No one would help me either. Waste of 45 minutes and 10$

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 139 Flatbush Ave, Brooklyn?

McDonald's is open from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.

When is the McDonald's drive-through service available?

The drive-through operates from 7:00 AM to 9:00 PM Monday through Saturday, and from 8:00 AM to 8:00 PM on Sunday.