Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,201 reviews
5 stars
817
4 stars
450
3 stars
377
2 stars
169
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Cleanliness
The establishment is generally noted for being clean and well-maintained, with some customers appreciating the renovated look.
Food Quality
While some customers enjoyed the food, there were complaints about cold items and incorrect orders, indicating inconsistency in food preparation.
Atmosphere
The location is described as spacious and pleasant, making it suitable for dining, although some customers experienced disturbances from staff behavior.
Management
Feedback on management is mixed, with some praising helpful managers while others criticized the lack of courtesy and poor handling of staff.
- ZLzengyun Lin1 day ago1.0Usually I prefer this McDonald’s than the other ones near me because of the good costumer service… however when I came to McDonald’s with my children today it was a horrible experience. We are aware of the promotion rule of two per costumer and each one of my children have already been registered McDonald’s costumers before even the monopoly game started..they used one of the promotions today to get a McFlurry using their own accounts,they waited quite a while for the McFlurry and then asked the Spanish lady giving out the orders up front but she told them they couldn’t have it and gave really bad attitude and started criticizing them for asking for it. Which was weird because I saw other family’s have multiple McDonald’s promotion items. After that my children left empty handed.Honestly this was the most horrendous McDonald’s experience I’ve ever had.
- RBRoberto BarraganNov 8, 20254.0The tick printer doesn't work, some times you have to pay attention to know your order number.
- KXK XNov 6, 20251.0Been standing there 20mins waiting for my 4pc McNugget and still didn’t get it, left at the end. Staff told me they couldn’t find the order, but why should the customer be handling employees mistake? In fact, today (Thursday) night shift workers SUCK except the cashier, she was fine.
- MMMash MjaNov 6, 20251.0La atencion de drive tru es mul mala hoy paste a Comparar algo ahi y me Atendio una persona de color yme iso unos gestos mal como que si pidierq la Comida gratis 👎
- CCconnieOct 21, 20254.0Very basic McDonald’s. There is a lot of seating available. Depends on the time and day as well. Personally, I had no problem with finding a place to sit. Enjoyed the interior wall decorations. Note that the pick up is in the front. There is a drive through as well. The location is very convincing and close to the subway.
Frequently Asked Questions About McDonald's
What are the regular opening hours of this McDonald's location?
This McDonald's in Brooklyn is open daily from 7:00 AM to 11:00 PM.
When is the drive-thru service available?
The drive-thru is open every day from 7:00 AM to 11:00 PM at this location.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 7:00 AM to 10:30 PM with options including same-day and no-contact delivery.
Can I order online from this McDonald's location?
Yes, you can place your order online via their delivery website or the McDonald's App for iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's have a drive-thru?
Yes, this location features a drive-thru service for convenient ordering and pickup.
Are there any nearby public transit options to get to McDonald's at 968 4th Ave?
Yes, the MTA Subway - 36th St (D/N/R) metro station and 36th Street train station are nearby, making it easy to reach McDonald's by public transit.
What local attractions or services can I visit near this McDonald's?
Nearby places include Lutheran Medical Center, Enjoy My Bagels coffee shop, and Sunset Yards real estate area, offering healthcare, dining, and shopping options before or after your visit.
Are there any nearby coffee shops to try other than McDonald's?
Yes, Enjoy My Bagels and Tesa’s Bagel Café are close by and offer coffee and bagels, perfect for a morning treat.
Where can I find nearby accommodation options?
Comfort Inn, a nearby hotel, offers convenient lodging options close to this McDonald's location.