Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Location
Hours
Reviews
3.5
1,475 reviews
5 stars
550
4 stars
290
3 stars
235
2 stars
104
1 star
296
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, rude staff, and incorrect orders, leading to a negative perception of service quality.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms and food preparation areas.
Food Quality
While some customers enjoyed the food, many complained about cold, poorly prepared items and missing components in their orders.
Staff Attitude
Multiple reviews mentioned staff members displaying a lack of professionalism and courtesy, contributing to a poor customer experience.
- MPMister Presidented2 days ago1.0The Manager, an older Hispanic male (5’3” mid to late 50’s) was completely rude to gusta for their requests for sauce and napkins. He heard us but complete ignored us. Also, we witnessed him bark at a staffer and was overall all unpleasant. He spoke mostly Spanish and was using cuss words at his staff. I am reporting him on here because I don’t know what else to do.
- KKKy5 days ago1.0Empty store. More than five employees on the floor. Eight minutes for a coffee. One person took orders and made drinks while others stood around doing nothing. No urgency, no organization, no management. Completely unacceptable.
- SVStaten island haunted place Vinny's visionDec 10, 20251.0you got to wait like 5-10 minutes just to get your food
- JOJoseph OrtizDec 6, 20251.0Just went there and was extremely full and staff leave the register without someone to take care of customers who want to pay with cash. Was there for an hour waiting then to be told they are only taking credit card NO CASH. Well took my cash to the tacobell across the street!!! BUH BYE!!!
- MBmiriam baizanDec 3, 20255.0Very nice place. Fully renovated, extremely clean 👌
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 5121 5th Ave, Brooklyn?
McDonald's is open daily from 7:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open every day from 7:00 AM to 11:00 PM.
Can I get McDonald's delivered to my home, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 7:00 AM to 10:30 PM with same-day and no-contact options available.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi for customers?
Yes, WiFi service is available at this McDonald's.
Where is McDonald's located in Brooklyn?
It is located at 5121 5th Ave, Brooklyn, NY 11220, USA.
What nearby fast food restaurants can I visit around McDonald's at 5121 5th Ave?
Nearby fast food options include another McDonald's and Taco Bell Cantina, which offer convenient alternatives or additions to your meal plans.
Are there any nearby electronics or mobile phone stores near this McDonald's?
Yes, nearby electronics and mobile phone stores include Sprint Store, RadioShack, AT&T, and Sam Cellular Corp, convenient for tech shopping or service needs when visiting the area.
What local eateries or dessert shops can I explore near McDonald's at 5121 5th Ave?
You can visit Master’s Pizzeria and Ice Cream, Pino's Pizza, and Royal Kings Pizza nearby for more dining variety or dessert options after your McDonald's visit.