Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unhelpful staff, with many experiencing long wait times and incorrect orders.
Food Issues
Several reviews mentioned missing items, incorrect orders, and food quality concerns, including cold and poorly prepared items.
Cleanliness
Customers expressed dissatisfaction with the cleanliness of the restaurant, particularly the bathrooms and dining areas.
Accessibility
There were complaints about limited seating and restricted access to certain areas, including the bathroom, which frustrated many patrons.
Positive Experiences
Despite the negative feedback, some customers noted friendly staff and enjoyable food, indicating that experiences can vary.
AK
Ani K
1 day ago
1.0
The food was good, but the attitude of certain staff members was very rude.
DM
Daisy Mendoza
3 days ago
4.0
It gets busy because there is so many people waiting but I went in the afternoon so thats probably why.
X_
XxfiregirlxX ._.galaxy
Nov 11, 2025
1.0
Their workers are so insanely incompetent. People have been waiting 20+ minutes at the till only for the workers to just ignore them?? The workers are just wandering aimlessly while people are waiting to pay with cash. Genuinely don’t come here if you want to pay with cash because it clearly the workers will just ignore even if there is no one waiting for mobile orders. Talking about “oh wait at the till to pay,” I’ve been waiting 20 minutes already????
MV
Melissa Vasquez
Nov 10, 2025
1.0
The staffs are always rude and miserable. The staff see you standing there and don’t even bother to ask if you need help. Then when you ask for your food, it’s been there for so long, that the food is cold. Worst McDonald’s in Sunset Park!
AA
AbeSwavay
Nov 4, 2025
5.0
I just ate the best and most freshest hamburger from McDonalds that I’ve ever eaten in my life omg! The server was a very nice Asian woman as well thank you staff keep up the great work!
What are the operating hours of McDonald's at 5121 5th Ave, Brooklyn?
McDonald's is open daily from 7:00 AM to 11:00 PM.
What are the drive-through hours for this McDonald's location?
The drive-through is open every day from 7:00 AM to 11:00 PM.
Can I get McDonald's delivered to my home, and what are the delivery hours?
Yes, McDonald's offers delivery daily from 7:00 AM to 10:30 PM with same-day and no-contact options available.
How can I order from McDonald's using a mobile app?
You can order using the McDonald's App available on the Apple App Store and Google Play Store.
What payment methods does McDonald's accept at this location?
Payments accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi for customers?
Yes, WiFi service is available at this McDonald's.
Where is McDonald's located in Brooklyn?
It is located at 5121 5th Ave, Brooklyn, NY 11220, USA.
What nearby fast food restaurants can I visit around McDonald's at 5121 5th Ave?
Nearby fast food options include another McDonald's and Taco Bell Cantina, which offer convenient alternatives or additions to your meal plans.
Are there any nearby electronics or mobile phone stores near this McDonald's?
Yes, nearby electronics and mobile phone stores include Sprint Store, RadioShack, AT&T, and Sam Cellular Corp, convenient for tech shopping or service needs when visiting the area.
What local eateries or dessert shops can I explore near McDonald's at 5121 5th Ave?
You can visit Master’s Pizzeria and Ice Cream, Pino's Pizza, and Royal Kings Pizza nearby for more dining variety or dessert options after your McDonald's visit.