Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some customers noting cold or poorly prepared items, while others praised freshness.
Cleanliness Concerns
Several reviews mentioned dirty tables and unsanitary conditions, particularly in restrooms.
Staff Behavior
Customer experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.
Pricing Complaints
Many customers expressed dissatisfaction with rising prices and perceived value for money.
MN
Mr Z Nah
Nov 10, 2025
1.0
No☹️
AG
Anthony Galvez
Nov 4, 2025
3.0
So this place is a hit or miss. Sometimes the service is good, sometimes its just bad. I work down the street so usually I swing by for a burger and fries but most of the time its not quick. The late night drive thru is so SLOW and on top of that you alway have people waiting there asking you to buy them thing or money! This is so annoying!
To McDonald's... your cardboard straws SUCK!
MT
Md Tarek
Nov 1, 2025
5.0
That good
ZZ
Zane Zonnenberga-Zamberga
Oct 17, 2025
1.0
I used my 15000 for 50 dollsr discount on my Booking.com vacation. When I tried to apply the code it said that the code is not valid. I contact the Booking.com and they said that it's because I have account in Booking.com and that the coupon of 50 dollars can not be applied to the deal because the rate for the hotel is already within Genius loyalty programm and that coupon doesn't work with it. That was disappointing because these terms where not mentioned anywhere on McDonald's or Booking.com. I'm very upset know that I have lost my 15000 point at McDonald's and no discount on my hotel. Please return my 15000points to my McDonald's account!
ME
Matthew Smith (evoluzione)
Oct 2, 2025
2.0
Stopped here a few times in a short couple of weeks in order to try and collect the BTS TinyTan Happy Meals. First two times I went, the food was lukewarm, certainly not hot, and they forgot to include the sauce for the nuggets. With regard to the toys, duplicates. No chance of exchanging for others, no chance to buy (which some locations apparently let you do). Ended up after myriad trips getting more dupes than non, and one person there, although friendly, tried telling me they only get certain ones each week (which doesn't track as this was a short run so no time for that.)
The ordering on the kiosk screens is slow, and annoying also.
After my recent experiences I'll not go to MacDonalds again, anywhere (unless it's literally the only option on a roadtrip for example). The ordering is slow, the service is slow, the quality is poor - not only not hot, but dry burgers, bland fries. It's certainly not fast food any more, and it's not affordable either, for what you get.
It ain't what it used to be.
What are the regular dine-in hours for McDonald's at 357 Hamilton Ave, Brooklyn?
McDonald's is open for dine-in from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Does this McDonald's location offer a drive-thru service, and what are its hours?
Yes, this McDonald's has a drive-thru open from 6:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
Can I get food delivered from this McDonald's, and what are the delivery hours?
Delivery is available daily with hours from 6:00 AM to midnight Monday through Thursday and Sunday; Fridays from 6:00 AM to 3:59 AM, and Saturdays from 4:00 AM to 3:59 AM.
What delivery and pickup services does this McDonald's offer?
This McDonald's provides curbside pickup, delivery, same-day delivery, and no-contact delivery options.
How can I place an order using McDonald's mobile app?
You can order through the McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering options?
Yes, this McDonald's offers WiFi along with mobile ordering and mobile offers.
What nearby gas stations can customers visit before or after dining at McDonald's?
Nearby gas stations include Mobil and Exxon & Mobil Stations, convenient for refueling before or after your visit to McDonald's.
Are there entertainment or dining spots close to McDonald's where customers can visit?
Yes, Other Half Brewing Company and Brew “N” Bite are nearby spots where customers can enjoy craft beer and additional dining options.
Which local services and shops are near McDonald's that customers might find useful?
Nearby services include HD Supply White Cap for home improvement, Bzk for event planning and party supplies, and 547 New Image Beauty Salon for beauty needs.