McDonald's

3.8
1818 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
357 Hamilton Ave, Brooklyn, NY
11231, United States

Hours

Reviews

3.8
1,818 reviews
5 stars
801
4 stars
395
3 stars
274
2 stars
100
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly prepared items, while others praised freshness.

Cleanliness Concerns

Several reviews mentioned dirty tables and unsanitary conditions, particularly in restrooms.

Staff Behavior

Customer experiences varied widely, with some praising friendly staff while others reported rude or unprofessional behavior.

Pricing Complaints

Many customers expressed dissatisfaction with rising prices and perceived value for money.
  • MN
    Mr Z Nah
    Nov 10, 2025
    1.0
    No☹️
  • AG
    Anthony Galvez
    Nov 4, 2025
    3.0
    So this place is a hit or miss. Sometimes the service is good, sometimes its just bad. I work down the street so usually I swing by for a burger and fries but most of the time its not quick. The late night drive thru is so SLOW and on top of that you alway have people waiting there asking you to buy them thing or money! This is so annoying! To McDonald's... your cardboard straws SUCK!
  • MT
    Md Tarek
    Nov 1, 2025
    5.0
    That good
  • ZZ
    Zane Zonnenberga-Zamberga
    Oct 17, 2025
    1.0
    I used my 15000 for 50 dollsr discount on my Booking.com vacation. When I tried to apply the code it said that the code is not valid. I contact the Booking.com and they said that it's because I have account in Booking.com and that the coupon of 50 dollars can not be applied to the deal because the rate for the hotel is already within Genius loyalty programm and that coupon doesn't work with it. That was disappointing because these terms where not mentioned anywhere on McDonald's or Booking.com. I'm very upset know that I have lost my 15000 point at McDonald's and no discount on my hotel. Please return my 15000points to my McDonald's account!
  • ME
    Matthew Smith (evoluzione)
    Oct 2, 2025
    2.0
    Stopped here a few times in a short couple of weeks in order to try and collect the BTS TinyTan Happy Meals. First two times I went, the food was lukewarm, certainly not hot, and they forgot to include the sauce for the nuggets. With regard to the toys, duplicates. No chance of exchanging for others, no chance to buy (which some locations apparently let you do). Ended up after myriad trips getting more dupes than non, and one person there, although friendly, tried telling me they only get certain ones each week (which doesn't track as this was a short run so no time for that.) The ordering on the kiosk screens is slow, and annoying also. After my recent experiences I'll not go to MacDonalds again, anywhere (unless it's literally the only option on a roadtrip for example). The ordering is slow, the service is slow, the quality is poor - not only not hot, but dry burgers, bland fries. It's certainly not fast food any more, and it's not affordable either, for what you get. It ain't what it used to be.

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 357 Hamilton Ave, Brooklyn?

McDonald's is open for dine-in from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Does this McDonald's location offer a drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open from 6:00 AM to midnight Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.