McDonald's

3.8
1143 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
428 Knickerbocker Ave, Brooklyn, NY
11237, United States

Hours

Reviews

3.8
1,143 reviews
5 stars
514
4 stars
234
3 stars
166
2 stars
58
1 star
171

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Many customers praised the staff for being friendly, helpful, and attentive, contributing to a positive dining experience.

Cleanliness

The restaurant is frequently noted for its cleanliness, with many reviews highlighting well-maintained dining areas and bathrooms.

Order Accuracy

Numerous complaints were made about incomplete or incorrect orders, indicating a significant issue with order fulfillment.

Food Quality

While some customers enjoyed fresh and tasty food, others reported receiving stale or poorly prepared items, suggesting inconsistency in food quality.

Service Speed

Customers expressed frustration with long wait times for orders, particularly during busy periods, indicating a need for improved service efficiency.
  • AD
    Abdoulaye Diallo
    3 days ago
    1.0
    Accueil non chaleureux manque de respect et trop d’attente
  • AP
    Ashley Paige
    Dec 29, 2025
    4.0
    I like this Mcdonalds due to its mostly female staff. They are nice, recognize you, and try their best. One time they were out of ketchup and I always get a lot of ketchup with my order and they went and filled up an empty Cheese Burger box with ketchup they had from one of their machines instead of leaving me hanging. Nice location and atmosphere, mostly peaceful families eating with their kids and teenagers coming home from school/practice.
  • DT
    Dmitrijs Teslickis
    Dec 7, 2025
    5.0
    Tasty food, kind workers Great place!
  • RC
    Rosa Cumbe
    Dec 6, 2025
    4.0
    My kids like happy meal.
  • BV
    Ben V
    Nov 18, 2025
    1.0
    This place is busy and they should have someone at the counter. They literally have someone standing in the front by the kiosk to show people how to use the machine but when you get to the counter to pick up order, there’s no one is there you have to wait for orders that you ordered ahead of time to avoid this situation and then when you do get Your food or my case my coffee they stole the McDonald’s sticker. This is super petty. I know this is Bushwick. I was raised and I love it, but this is the petty as as it comes stealing McDonald’s peels

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 428 Knickerbocker Ave, Brooklyn?

Delivery is available Monday through Sunday from 6:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.

What services does McDonald's offer at this location?

This McDonald's offers delivery, same-day delivery, no-contact delivery, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.