Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.8
1,135 reviews
5 stars
511
4 stars
231
3 stars
165
2 stars
58
1 star
170
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, although some reported rude behavior from certain employees.
Order Accuracy
Numerous reviews highlighted issues with incomplete or incorrect orders, leading to customer frustration.
Cleanliness
The restaurant generally received positive remarks for cleanliness, though some customers noted unsanitary conditions and concerns about safety.
Food Quality
While some customers enjoyed fresh and hot food, others reported receiving stale or poorly prepared items.
Long Wait Times
Several reviews mentioned long wait times for food, particularly during busy hours or when ordering through the app.
- BVBen V5 days ago1.0This place is busy and they should have someone at the counter. They literally have someone standing in the front by the kiosk to show people how to use the machine but when you get to the counter to pick up order, there’s no one is there you have to wait for orders that you ordered ahead of time to avoid this situation and then when you do get Your food or my case my coffee they stole the McDonald’s sticker. This is super petty. I know this is Bushwick. I was raised and I love it, but this is the petty as as it comes stealing McDonald’s peels
- DDDeedee danielsNov 14, 20255.0The food was fresh and hit
- NBnataly becerraOct 25, 20255.0Excelente, me ayudaron a realizar mi pedido, fueron muy amables.
- CRChristian RoseOct 10, 20255.0I’m not the biggest review person however I’m so used to expecting bad service going into McDonalds that I was genuinely shocked by how great the staff and just the environment was in general ! Food came out fast, everything was clean and everyone was kind! 10/10
- TBToni BeristainSep 30, 20251.0The food and ordering process by itself took WAY TOO LONG. I only ordered a frappe and it took 30 minutes just to get it. And on top of that, the frappe was ready the WHOLE time. AND on top of that, all the big orders, ones that were ordered in the store or already pre ordered got theirs first. In summary DO not go here if you dont want to wait an hour.
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's at 428 Knickerbocker Ave, Brooklyn?
Delivery is available Monday through Sunday from 6:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
What services does McDonald's offer at this location?
This McDonald's offers delivery, same-day delivery, no-contact delivery, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any wheelchair accessibility features at this McDonald's?
Yes, the location has wheelchair accessible entrances, seating, and restrooms.
Can I order food from McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store, with quick links provided.
What type of menu options does McDonald's serve at this location?
They serve breakfast, lunch, dinner, coffee, desserts, and have a children's menu.
Where is this McDonald's located?
It's located at 428 Knickerbocker Ave, Brooklyn, NY 11237, USA.
What nearby places can I visit after dining at McDonald's?
You can visit nearby places such as Shoppers World for shopping, Broadway Speedy Locks & Keys for entertainment, and Fruitti Yummi for frozen yogurt and ice cream.
Is there convenient transportation close to McDonald's?
Yes, the Nickerboker Av Y Green Av transportation service is nearby, making it easy to reach McDonald's and explore the area.
Are there other dining options near McDonald's?
Yes, nearby restaurants include Singas Famous Pizza, TORA NYC (a Japanese restaurant), Tony's Pizzeria & Restaurant, Azul Tequila (Mexican), and Dunkin' coffee shop.