McDonald's

3.5
2771 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
395 Flatbush Ave Exten, Brooklyn, NY
11201, United States

Hours

Reviews

3.5
2,771 reviews
5 stars
1,018
4 stars
604
3 stars
483
2 stars
211
1 star
455

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor customer service, and rude staff interactions.

Cleanliness

While some customers noted that the bathrooms and dining area were clean, others reported unsanitary conditions and dirty tables.

Food Quality

The food received mixed reviews; some praised specific items like burgers and fries, while others complained about cold or incorrect orders.

Location Concerns

The location was described as convenient but also noted for issues with safety and the presence of homeless individuals.
  • SG
    Sylwester Gaweł
    1 day ago
    5.0
    ARE YOU SURE YOU WANT TO TAKE THE RISK? IN 2024, 40% OF THE INGREDIENTS IN FAST FOOD BURGERS WILL BE OF UNKNOWN ORIGIN
  • JM
    Jean Massena
    Dec 29, 2025
    1.0
    Disgusting place with disrespectful people when I come in a mc do I m not expecting much but yelling at me to say that the toilet are closed is annoying please change the people working there it would change much in this disgusting place
  • VV
    vb
    Dec 29, 2025
    5.0
    Stopped in for a quick restroom break and ended up adding hash browns to our coffee order. Besr decision. They were lush, the place was spotless, and the bathrooms were impressively clean.
  • JL
    Joyce Lin
    Dec 28, 2025
    1.0
    Respectfully this is the worst McDonald’s I’ve ever experienced. Every time I come here, whether it’s placing the order through mobile order or on the kiosk, it takes a minimum of 45 minutes to get your order. Even if it’s not even a busy time it day. Both the app AND order screen isn’t accurate so you’ll never really know when your order is ready unless you’re heading out for your order #. The workers are also so miserable and refuse to be helpful.
  • JC
    Joyce Chen
    Dec 28, 2025
    2.0
    Super duper slow; very long wait time; bad customer service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 395 Flatbush Ave Exten in Brooklyn?

This McDonald's location operates 24 hours a day, 7 days a week, all year round.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 every day.