McDonald's

3.6
2757 reviews
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Business Details

395 Flatbush Ave Exten, Brooklyn, NY
11201, United States
(929) 442-5594
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable
  • BreakfastAvailable

Location

McDonald's
395 Flatbush Ave Exten, Brooklyn, NY
11201, United States

Hours

Reviews

3.6
2,757 reviews
5 stars
1,015
4 stars
605
3 stars
482
2 stars
210
1 star
445

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unhelpful staff, with many customers experiencing long wait times and incorrect orders.

Cleanliness

The establishment received mixed feedback on cleanliness, with some praising the maintenance while others reported dirty tables and unsanitary conditions.

Food Quality

Customers expressed dissatisfaction with food quality, citing issues like cold meals, incorrect orders, and overall poor taste.

Location Issues

The location is often crowded and chaotic, with reports of safety concerns and disturbances from homeless individuals.

Efficiency

Many reviews pointed out the slow service and inefficiency, particularly during busy hours, leading to long wait times for orders.
  • AA
    Alizabeth
    Nov 8, 2025
    5.0
    This McDonald's is just like the familiar Golden Arches you can find almost anywhere, offering reliable fast food. Its location at a major intersection makes it incredibly convenient to access. What's more, it's open 24 hours, which is a huge plus. This means you can pop in for a quick bite whenever hunger strikes, day or night. It's a great go-to spot for dependable, round-the-clock service.
  • KE
    Kevin Exit
    Oct 29, 2025
    1.0
    I have visited so many McDonalds in the NYC area. Never going back to McDonalds again. The staff are rude, the food is so expensive, and food is so bad! This has to be the worst McDonalds in all of NYC. The staff are so rude and uneducated. They also got my order wrong. When I politely asked and showed my receipt, they threw it back at my face and started to yell at me. Also the food here is more expensive than the food at other McDonalds location. Even the manager was on her phone while her employees were yelling at each other and at the customers.
  • CH
    Charles Hsueh
    Oct 25, 2025
    4.0
    Absolute mayhem when I visited. Manager first refused my BOGO survey code, and after I insisted she read the receipt, finally honored it, but told me to order one sandwich from the kiosks so that she could make two. The kiosks were hectic; three were down, and everyone was crowded amongst the other kiosks. The receipt has a survey code but no BOGO incentive. Disappointed.
  • JJ
    juni
    Oct 25, 2025
    1.0
    This place is ridiculous. ordered one burger, said its gonna take 10-15 and waited over an hour for it. I requested without cheese and seeing two cheese slices on my burger after waiting for more than an hour was disgusting experience. Everything was dried up looking gross too
  • SS
    Stephen Sandberg
    Oct 16, 2025
    1.0
    In desperate need of a manager. 20 piece mcnugget+ large fries took half an hour to come out
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 395 Flatbush Ave Exten in Brooklyn?

This McDonald's location operates 24 hours a day, 7 days a week, all year round.

Does this McDonald's offer drive-through service?

Yes, the drive-through is open 24/7 every day.