McDonald's

3.9
2172 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2240 Flatbush Ave, Brooklyn, NY
11226, United States

Hours

Reviews

3.9
2,172 reviews
5 stars
995
4 stars
478
3 stars
332
2 stars
117
1 star
250

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru and during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Staff Attitude

Mixed reviews on staff friendliness; some praised individual employees while others reported rudeness and poor customer service.

Cleanliness

Some customers appreciated the cleanliness of the restaurant, while others reported issues with dirty bathrooms.

Food Quality

Inconsistent food quality was highlighted, with some customers enjoying their meals while others found them unsatisfactory.
  • QJ
    Q Johnson
    1 day ago
    1.0
    Waiting in the drive thru line forever had to pull over to wait for my food seen delivery drivers going back and forth empty handed it was crazy how long it took to get the food
  • AH
    Alexus Hernandez
    4 days ago
    1.0
    Ordered DoorDash, the bag came completely sealed so this DEFINITELY came from the location itself. In the happy meal I ordered, was a used blue glove and a ketchup packet with black Tape around it. This is UNACCEPTABLE! The workers should know when their gloves are off and to knowingly send this to a customer was absolutely DISGUSTING AND DISRESPECTFUL
  • MK
    Mary K
    Dec 25, 2025
    1.0
    The worst location, stuff so lazy, we’ve been waiting our order more than 30 minutes. don’t know how stupid you have to be to first not give part of the order, then instead of 3 medium fries and 1 large give 4 kids’ fries, and then walk around calmly with the receipt pretending everything is fine.
  • SH
    Shazzad Hossain
    Dec 23, 2025
    1.0
    This store employer are too slow they take too much time to serve the food to the online delivery guy also they have no system waiting long time for pickup the food all time same shit 👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
  • AT
    Alecia “Tempermentalbeauty” Taylor
    Dec 18, 2025
    5.0
    I am sharing this review because I truly enjoy this location. The staff is friendly. If you encountered any issue a staff member is always there to assist. There was this one young lady that takes order in the morning she is always friendly. 10/10 for the staff and food at Flatbush!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2240 Flatbush Ave, Brooklyn?

McDonald's at 2240 Flatbush Ave is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery service?

Yes, delivery is available 24/7 with options like curbside pickup, same day delivery, and no-contact delivery.