McDonald's

3.6
2160 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2800 Atlantic Ave, Brooklyn, NY
11207, United States

Hours

Reviews

3.6
2,160 reviews
5 stars
846
4 stars
474
3 stars
342
2 stars
145
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and long wait times.

Food Issues

Several reviews mentioned problems with food orders, including incorrect items, cold food, and concerns about food safety.

Cleanliness

The cleanliness of the location was frequently criticized, particularly regarding the state of the bathrooms.

Management Concerns

Multiple customers expressed dissatisfaction with management, citing unprofessional behavior and lack of support during service issues.
  • JV
    Justine Vazquez
    Jan 1, 2026
    5.0
    At 3:17 pm this man put something in my bag when I wasn’t looking BE CAREFUL
  • TA
    Tanjil Ahmed
    Dec 30, 2025
    5.0
    McDonald all services are good.
  • TA
    Tanjil Ahmed
    Dec 26, 2025
    5.0
    “Great store! Clean, well-organized, and the staff are very friendly and helpful. I’ll definitely be coming back.”
  • YM
    Yahir Morales
    Dec 19, 2025
    1.0
    Honestly, get management in this business ASAP. When wanted to order late at night. The only option is drive-through, but just people picking up through the main door late night pick up window. Employees are prioritizing DoorDash orders. Employees are rude and not willing to help. We did over 30 minutes for a simple food order that should’ve took in 10 minutes.
  • HW
    Hinada Washino
    Dec 1, 2025
    1.0
    Terrible management at this location. I tried to redeem a valid McDVoice survey code, and the manager told me it ‘cannot be used because I ordered through the mobile app.’ This is completely false. The McDVoice survey literally asks whether the order was placed by mobile app, kiosk, or counter, so claiming that mobile orders make the reward invalid is either a lie or pure incompetence. The manager clearly has no idea how the store’s own system works and tried to cover it up with a made-up rule. If the person in charge doesn’t understand basic McDonald’s policies, no wonder the customer experience is so poor. Extremely disappointing and unprofessional.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on Atlantic Ave in Brooklyn?

McDonald's on 2800 Atlantic Ave in Brooklyn is open 24 hours every day, from 12:00 AM to 11:59 PM.

Does this McDonald's location offer drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru service open 24/7, available all day from midnight to 11:59 PM every day of the week.