McDonald's

3.8
1464 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
289 9th St, Brooklyn, NY
11215, United States

Hours

Reviews

3.8
1,464 reviews
5 stars
627
4 stars
345
3 stars
226
2 stars
85
1 star
181

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Mixed Food Quality

While some customers enjoyed their meals, others complained about cold or improperly prepared food.

Positive Staff Interactions

A number of customers praised specific staff members for their friendliness and helpfulness, indicating some positive experiences.

Renovation Feedback

The recent renovations received mixed reviews, with some customers appreciating the changes while others found them detrimental.
  • DM
    Denis M
    Nov 13, 2025
    1.0
    Why close the toilets? It's impossible to get to the toilet.
  • MR
    Marvin Reginaldo Mendez Ramirez
    Oct 27, 2025
    5.0
    Josiah positive attitude very good person
  • CC
    chioushyan chong
    Oct 3, 2025
    1.0
    This McDonald’s the service no good on the people and tell people used to machine order
  • JA
    Jastnum Alexia
    Sep 14, 2025
    1.0
    Hot coffee is not hot? Fries was cold!
  • BH
    Big HASE
    Sep 3, 2025
    1.0
    The manager needs some classes on how to be polite with the customers and learn how to say thank you and not speak Spanish with the other employees and make fun of some of the customers just because some can't clearly speak English it's the noon crew

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 289 9th St, Brooklyn?

McDonald's at 289 9th St, Brooklyn is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Fridays and Saturdays.

Does this McDonald's location offer delivery services?

Yes, McDonald's at this location offers delivery, same-day delivery, and no-contact delivery services.