McDonald's

3.6
1079 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
180 Parkside Ave, Brooklyn, NY
11226, United States

Hours

Reviews

3.6
1,079 reviews
5 stars
410
4 stars
230
3 stars
177
2 stars
90
1 star
172

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Some customers noted that the location was clean, while others reported dirty conditions and unclean staff.

Service Quality

Service was frequently described as inconsistent, with many customers experiencing rude or unhelpful staff, long wait times, and order inaccuracies.

Food Quality

Food quality received mixed reviews, with some customers enjoying their meals while others complained about poor preparation and freshness.

Atmosphere

The atmosphere was criticized for being crowded and uncomfortable, with reports of loitering and a lack of seating for paying customers.

Order Accuracy

Many customers reported issues with order accuracy, including missing items and incorrect orders.
  • CA
    Chaitanya Aysola
    Nov 16, 2025
    3.0
    The food quality seems to be very good here, though I have only been here a few times and have tried only a few items on their menu. There is fast and friendly and polite service. One of the reasons why I am giving 3 stars is because maybe they need some security to deter the lower grade customers like in this morning who used such abusive and vulgar language over a purchase and bathroom issue. I immediately felt unsafe in the line behind this customer since they were behaving badly, and it seemed risky. It's also very awkward when customers are discussing very private and graphic sexual facts in this public setting not realising this restaurant is not their bedroom. The location is directly across from a very reputable park and many friendly dogs are in the area. I will be back here, but I have numerous options in NYC. If a few important changes occur here, it could quickly start earning 5 stars every day. Today is a new day from this original post, and first thing I noticed upon entering is some guys passing a bottle of what appeared to be alcohol before 11 am, which I politely informed the manager about , unfortunately, the energy and strictness of rules which was conveyed to these customers also maybe put the manager in that state of mind and it caused some confusion and unpleasant experience, however with wise attempts to understand it makes sense that this was only context specific because I did receive my wonderful food and some smiles were exchanged out of respect and happiness on my part to the staff. Again , I think this location has some really good elements to it as of present time, it just needs to fix the few daily problems to welcome all kinds of customers, including being family and kid friendly. The cleanliness of this location is near 5 Stars, and I am seeing window cleaning occur which provides a beautiful view of the park accross the street, and the lovely dogs do. I am writing this review to be constructive in a positive direction for the business. Unfortunately, the request for cream in the tea fell short, but the hashbrown is nice, and some good music blasting a bit loud Namaste.
  • AA
    Aleyra Gonzalez (Alexa)
    Nov 12, 2025
    5.0
    Excelent.
  • DS
    Deeksha Singh
    Nov 1, 2025
    5.0
    A clean and quick McDonald's
  • KH
    Kyle Hamilton
    Oct 5, 2025
    5.0
    Very clean inside and good was made fresh
  • BW
    Bradley Williams
    Sep 22, 2025
    1.0
    About 40min ago at mcdonal and parksidee cashier was rude need proper training. She was taking my order and she walk off and return 3-4 mins after. I ask her why she done that she justifying her ly and giving attitude.she is in light blue have brown complections.parlside Flatbush .

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 180 Parkside Ave, Brooklyn?

McDonald's is open Monday to Sunday from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available every day from 6:00 AM to 11:00 PM.