McDonald's

3.6
1089 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
180 Parkside Ave, Brooklyn, NY
11226, United States

Hours

Reviews

3.6
1,089 reviews
5 stars
415
4 stars
231
3 stars
178
2 stars
91
1 star
174

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with the quality and accuracy of their orders.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted dirty conditions.

Staffing Issues

Several reviews mentioned that the location appeared understaffed, contributing to slow service and customer frustration.
  • VB
    Victoria Brown
    Jan 4, 2026
    2.0
    Had to use bathroom less than six minutes later still putting on my attire, janitor lady was demanding banging I exit , someone else had to use it. Was shocked told me finish dressing in restaurant. Had on multiple layers due to snow storm. Definitely not going back near a public restaurant or bathroom.
  • CW
    Cory West
    Dec 24, 2025
    5.0
    Not often bragging about mcdonalds. But the food was well made and the lady who handed it to me was incredibly nice. Way to go
  • VB
    Victoria Brown
    Dec 20, 2025
    5.0
    Could not drink the drink. Did not have any chocolate on top ordered extra and flavor tasted like coffee ☕
  • GP
    George Pettas
    Dec 6, 2025
    1.0
    I recently visited your location at 180 Parkside Avenue, Brooklyn, NY 11226, and ordered a Big Mac meal with extra-large fries. Unfortunately, the fries were not filled properly, and when I requested they be topped off, the staff refused and instead offered a refund. I’m disappointed by this experience and, as a result, I won’t be returning. I hope you’ll take this feedback seriously.” Manager gave me attitude and refused me rather than filling my fries . They don’t know hospitality
  • TT
    Trevor
    Dec 4, 2025
    1.0
    Even when the store is slow, it takes 10 minutes to get just fries and a drink. Fries I see sitting there and a fountain drink that takes a few seconds to pour. Happened too many times. Waste of time here

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 180 Parkside Ave, Brooklyn?

McDonald's is open Monday to Sunday from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.

Does this McDonald's location offer drive-through service?

Yes, the drive-through is available every day from 6:00 AM to 11:00 PM.