McDonald's

3.3
2078 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
2154 Nostrand Ave, Brooklyn, NY
11210, United States

Hours

Reviews

3.3
2,078 reviews
5 stars
662
4 stars
413
3 stars
357
2 stars
204
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incomplete orders, and rude staff.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with several customers expressing dissatisfaction with their meals.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and unsanitary conditions noted by multiple customers.

Operational Problems

Customers experienced issues with kiosks, misleading hours of operation, and understaffing, leading to frustration.

Atmosphere

The atmosphere was criticized for being chaotic, with rowdy customers and a lack of security, making it uncomfortable for some patrons.
  • GG
    GJ J (G)
    Jan 3, 2026
    1.0
    Takes them 25-30 mins to finish an order. look through the pick up window, you see 2 people working and the whole team just playing around. They make the orders dont send them out roght away and send them out all at once.
  • DL
    Dirk Lewis
    Dec 7, 2025
    5.0
    Its mikki D'Z you kno the vibe 😎
  • ES
    Esha Singh
    Dec 4, 2025
    1.0
    THE WORST SERVICE YOU COULD EVER GET! I just asked them for fresh food and they gave the the same package twice, and then i didnt even get my food instead they handed me a twenty and send me back empty handed.
  • SS
    Sabrina Sophia
    Nov 22, 2025
    2.0
    I go here bc its the only one here I places an order for delivery via the app and im missing my two apple pies my cookies were smashed and my fries were soggy had no salt and I had to reheat it. They forget to put stuff from your order in person and via delivery im so over them
  • LM
    Luz Celenia Garcia Morales
    Nov 6, 2025
    5.0
    The people staff are nice.

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.