McDonald's

3.8
983 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1983 86th St, Brooklyn, NY
11214, United States

Hours

Reviews

3.8
983 reviews
5 stars
455
4 stars
208
3 stars
131
2 stars
53
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising staff attentiveness while others experienced rudeness and inefficiency.

Food Quality

Feedback on food quality varied, with some customers enjoying fresh and well-prepared items, while others complained about cold or improperly cooked food.

Order Accuracy

Multiple reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was clean while others reported dirty tables and unsanitary conditions.

Atmosphere

The atmosphere was generally described as pleasant, especially in the upstairs dining area, although some noted it could be crowded.
  • DB
    DENYS BILOUSTAMRIEL
    Nov 14, 2025
    1.0
    I ordered a Big Mac and waited 22 minutes. They never called my order. If I hadn’t asked, I would have just kept waiting. When I asked, they all looked at each other, but no one apologized.
  • VP
    Viviana Prieto
    Nov 1, 2025
    5.0
    Muy rápido
  • AT
    Anastasiya Tsybenko
    Oct 14, 2025
    5.0
    I'd say this is the best McD I've been to so far, always clean and always attentive staff.
  • MK
    Michael Ko
    Oct 12, 2025
    2.0
    My pies are cold and hash browns are warm oily. They never seem to have plastic straws upon request.
  • FM
    Fati Melikidze
    Sep 19, 2025
    1.0
    We are at home and we ordered McDonald’s for delivery and it somehow picked pick up and they were not answering the calls. Nothing at all no refund so that’s why it’s a one bye

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1983 86th St, Brooklyn, NY?

Delivery is available Monday to Thursday from 6:00 AM to 11:30 PM, Friday and Saturday until midnight, and Sunday from 7:00 AM to 11:30 PM.

Does McDonald's offer contactless delivery services?

Yes, McDonald's offers no-contact delivery for your safety.