McDonald's

3.6
2110 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1380 Broadway, Brooklyn, NY
11221, United States

Hours

Reviews

3.6
2,110 reviews
5 stars
815
4 stars
467
3 stars
339
2 stars
141
1 star
348

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported issues with rude or unprofessional staff, long wait times, and missing items from orders.

Food Consistency

There were mixed reviews regarding food quality, with some customers enjoying their meals while others complained about stale or improperly prepared items.

Cleanliness and Atmosphere

The restaurant was noted for being clean and well-organized, but some customers expressed discomfort due to the presence of homeless individuals in the area.

Customer Experience

While some customers praised the friendly and helpful staff, others had negative experiences due to poor service and lack of attention to customer needs.
  • EC
    Ericson Contreras
    Jan 4, 2026
    3.0
    unfortunately they word really hard but are slammed with a crazy amount of orders from the way it looks. kind people that are constantly bombarded by many orders on a day to day basis
  • HG
    Huijun Gao
    Dec 28, 2025
    4.0
    They forget to add dipping sauce.
  • MM
    Muzaffar Mamatkhonov
    Dec 27, 2025
    5.0
    Enjoyed the energy from manager and stuff, very kind, cheerful and friendly people, everywhere was very clean. Ive been to many Mcdonalds and this one made me to leave a review. I order medium fries but receive large with fries stuffed so much it was extra large😅. I know being a customer service its not an easy job so Thank you guys, keep the same attitude and energy! Loved it!
  • NL
    Nicole Lavine
    Dec 11, 2025
    1.0
    The reason for the one star because I just left that McDonalds a few minutes ago I ordered the buy one get one for a dollar the sausage biscuit and sausage McMuffin and it was disgusting it was hard and tasted stale like it was from over night and that it was reheated. Shane on you I had to throw it away…
  • JT
    Jamison Turner
    Dec 7, 2025
    1.0
    Apparently the store is closed between 3 AM and 5 AM every day because I come home from work between those times and every time they tell me the system is down. The trick is you have to order on the app because they can’t lie to you and say that the system is down.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1380 Broadway, Brooklyn?

McDonald's is open 24 hours a day, 7 days a week at 1380 Broadway, Brooklyn, NY.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's location offers delivery, same-day delivery, no-contact delivery, and curbside pickup services.