Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- DeliveryAvailable
- TakeoutAvailable
- BreakfastAvailable
- LunchAvailable
Location
Hours
Reviews
3.5
1,942 reviews
5 stars
725
4 stars
401
3 stars
321
2 stars
138
1 star
357
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for their orders, often exceeding 30 minutes, even during less busy hours.
Cleanliness
The restaurant was often described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Customer Service
Mixed reviews on staff behavior; while some employees were praised for their kindness, others were criticized for rudeness and unprofessionalism.
Order Accuracy
Numerous complaints about incorrect orders, missing items, and issues with mobile orders were noted, leading to customer frustration.
Atmosphere
The presence of homeless individuals and rowdy customers created an uncomfortable environment for some patrons.
- MMMarioNov 7, 20251.0I was told November 7 2025 2:15 AM they are closed for food, when the place says 24 hours. Can we update the hours on this place or was it really closed?
- NYNick yNov 3, 20251.0I’m a regular at this location because I come late at night after work to pick up food for me and my wife. And usually most nights everything is okay! But recently they have been a Speer of special workers at over night shift that refuses to bag up food for paying customers, I came across this gentleman Joseph. I asked him politely for a carry out bag for my food upon making the order insisted to pay the difference as well he ensured all is okay, I proceeded to ask for fresh fries and didn’t mind waiting and to be shocked they were dry and stale. He comes angry no carry out bag I asked for the bag politely again and said he forgot my bag my sauce and proceeded to slam the wall up window on my food n said I’m being asked to be “treated as a baby, wait for me after work” seen him deny doing his job multiple times refusing to put food in carry out bags n continue to ignore uber workers it’s unprofessional behavior for hospitality work
- NNNickOct 13, 20251.0Wish I could give zero stars. You can be the only person in the store at the time of placing your order and still wait 30 minutes to receive one small item. And what they do is print out your receipt and claim to be working on your order immediately, or mark the order as received so that you can’t cancel or get a refund if it’s through app. You’re just stuck waiting for someone to do their job or take a loss for your money and leave empty handed.
- WXWedNx xOct 3, 20251.0Hygiène il y a plein de sauce par terre Sa prends 30 ans pour te servirent
- AJAnmar JuzVazzSep 26, 20251.0Servicio horrible,llevo 12 minutos esperando por un simple café negro sin nada. Todavía diciendo que lo están asiendo , es enserio qué un restaurante de comida rápida no esté el café listo ? Esto acaba de suceder ahora 9/26/2025 12:50pm 1:12pm horrible servicio
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1403 Mermaid Avenue in Brooklyn?
McDonald's is open 24 hours a day, 7 days a week at this location.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options like same day delivery and no-contact delivery.
Is there a drive-through service available at this McDonald's?
Yes, the drive-through is open 24 hours every day of the week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order food using a mobile app for this McDonald's?
Yes, you can order using the McDonald's App available for both iOS and Android devices.
Does this McDonald's location have wheelchair accessible facilities?
Yes, this location has wheelchair accessible entrance, seating, and restrooms.
Are there nearby transportation options to help me get to this McDonald's?
Yes, nearby transportation includes the MTA Subway at Coney Island/Stillwell Ave (D/F/N/Q), West End Line Platform at Stillwell Avenue Terminal, and Coney Island Train Station, making it easy to reach the restaurant.
What nearby food options are around this McDonald's if I want to explore other tastes?
Nearby food options include Bykush Cafe (pizza), Kennedy Fried Chicken & Pizza, ChowTime (Chinese and Vietnamese), Turkish Kebab House, and Pizza On The Run.
Are there any medical facilities close to McDonald's at 1403 Mermaid Avenue?
Yes, medical facilities nearby include CHI Health Center, Mount Sinai Heart - Brooklyn Division, Coney Island Dental, and IDCC Health Services.
Does this McDonald's location offer WiFi and seating for customers?
Yes, the restaurant provides WiFi and has seating available for customers.