Dunkin'

3.7
376 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8925 Avenue D, Brooklyn, NY
11236, United States

Hours

Reviews

3.7
376 reviews
5 stars
151
4 stars
95
3 stars
55
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported unsanitary conditions, including dirty staff handling food and insects in drinks.

Customer Service

Service quality is inconsistent; some staff are friendly and helpful, while others display rudeness and lack professionalism.

Order Accuracy

Frequent complaints about incorrect orders and items being out of stock, leading to customer dissatisfaction.

Food Quality

Customers noted issues with food preparation, including overcooked items and incorrect drink recipes.

Positive Experiences

Despite the negatives, some customers praised friendly staff and good coffee, indicating potential for improvement.
  • TN
    Tamisha Nicholls
    Nov 2, 2025
    1.0
    Placed an online order and to my surprise a 🪳 ROACH was inside the Matcha latte. Called the restaurant to complain and they’re acting as if they cannot hear what I am saying. 🤮🤢🤮🤢🤢🤮
  • TT
    Trev
    Aug 18, 2025
    1.0
    I am confused how they got a letter A for their business! I went inside to grab something and before the lady came to assist me and take my order she was handling the dirty cleaning bucket and all. I really watched her to see what she was going to do. She came- asked for my order, and then proceeded to serve me (disgusting). I asked her if she’s not going to wash her hands she was just handling the dirty things with. She did, then came back with her hands wet and had it all over the cup and lid as she continued to prepare my order and she had no qualms or bones about it. Needless to say, I cancelled the order. #How’s that sanitary!? 🤢
  • MF
    Malaika Foster
    Aug 12, 2025
    1.0
    They suck! The new cookie dough drink that’s there the lady botched my drink and it’s disgusting! And when I went to get my money back she refused the drink was full yall! I took a sip and said it wasn’t it and asked politely if she can just return this and give me my money back.
  • FB
    Frederick Bartholomew
    Jul 5, 2025
    1.0
    If it had no start, I would rate this dunkins Zero, probably worst in Brooklyn. Long lines, only two workers and bad customer service always some drama in this place rather go further to buy what I want.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location in Brooklyn offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.