Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Multiple customers reported unsanitary conditions, including dirty staff handling food and insects in drinks.
Customer Service
Service quality is inconsistent; some staff are friendly and helpful, while others display rudeness and lack professionalism.
Order Accuracy
Frequent complaints about incorrect orders and items being out of stock, leading to customer dissatisfaction.
Food Quality
Customers noted issues with food preparation, including overcooked items and incorrect drink recipes.
Positive Experiences
Despite the negatives, some customers praised friendly staff and good coffee, indicating potential for improvement.
TN
Tamisha Nicholls
Nov 2, 2025
1.0
Placed an online order and to my surprise a 🪳 ROACH was inside the Matcha latte. Called the restaurant to complain and they’re acting as if they cannot hear what I am saying. 🤮🤢🤮🤢🤢🤮
TT
Trev
Aug 18, 2025
1.0
I am confused how they got a letter A for their business!
I went inside to grab something and before the lady came to assist me and take my order she was handling the dirty cleaning bucket and all. I really watched her to see what she was going to do. She came- asked for my order, and then proceeded to serve me (disgusting). I asked her if she’s not going to wash her hands she was just handling the dirty things with. She did, then came back with her hands wet and had it all over the cup and lid as she continued to prepare my order and she had no qualms or bones about it. Needless to say, I cancelled the order.
#How’s that sanitary!? 🤢
MF
Malaika Foster
Aug 12, 2025
1.0
They suck! The new cookie dough drink that’s there the lady botched my drink and it’s disgusting! And when I went to get my money back she refused the drink was full yall! I took a sip and said it wasn’t it and asked politely if she can just return this and give me my money back.
FB
Frederick Bartholomew
Jul 5, 2025
1.0
If it had no start, I would rate this dunkins Zero, probably worst in Brooklyn. Long lines, only two workers and bad customer service always some drama in this place rather go further to buy what I want.
What are the operating hours of Dunkin' in Brooklyn, NY?
Dunkin' in Brooklyn, NY is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' location in Brooklyn offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What special holiday beverages are available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some nearby dining options close to Dunkin' in Brooklyn?
Nearby dining options include Louisiana Chicken, JZ Fish Wings, and Katie's Diner, which customers might visit before or after enjoying Dunkin'.
Are there any nearby fitness or wellness centers close to Dunkin'?
Yes, Planet Fitness is located nearby, providing a great option for fitness enthusiasts visiting Dunkin'.
What nearby stores can customers visit for shopping near this Dunkin'?
Customers can visit nearby stores such as Dollar Tree, Deals, The Vitamin Shoppe, and JR's Family and Home Centers before or after their Dunkin' visit.
Does this Dunkin' offer free Wi-Fi and accept credit or debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
What are Dunkin's specialties at this Brooklyn location?
Dunkin's specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.