Dunkin'

3.4
565 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooklyn, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2168 86th St, Brooklyn, NY
11214, United States

Hours

Reviews

3.4
565 reviews
5 stars
217
4 stars
112
3 stars
59
2 stars
31
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely rude and unprofessional behavior from staff, leading to a negative experience.

Cleanliness

Several reviews highlighted unsanitary conditions, including sightings of roaches and dirty tables.

Order Accuracy

Many customers experienced issues with incorrect orders and poor food quality, including stale donuts and poorly made drinks.

Customer Experience

Customers expressed frustration with long wait times and inadequate service, often feeling ignored or disrespected.
  • TN
    Thu Nguyen
    Jan 3, 2026
    1.0
    I placed my coffee order at 6:59pm and got to the location at 7:05pm to pick it up. Upon arrival, the store is dark and locked. Online it says the store closes at 8pm which was why I placed my order. But also the app didn’t prevent me from ordering it, which means it is open, available to order, and pick up. So either they’re closing earlier than they’re supposed to or it’s a mistake online across several platform that states they’re open until 8. I highly hope you resolve this is.
  • ZB
    Zainab Baig
    Jan 1, 2026
    1.0
    i ordered a latte and she literally gave me MILK like bro💔💔
  • BS
    Bekbol Sh
    Dec 30, 2025
    1.0
    Horrible service
  • JJ
    Joseph
    Dec 1, 2025
    1.0
    My friends and I arrived exactly at 7:30 pm but found the door locked, and the workers were still inside. We only knocked to ask if they were still working, but the lady responded to us in an extremely rude manner that they were closed, even though the store closes at 8pm
  • OO
    Oussama Elghaieb (Ousbelg)
    Dec 1, 2025
    1.0
    Says closes 8pm At 7:30pm they close the doors and stop welcoming customers And they say it so rudely

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Brooklyn, NY?

Dunkin' in Brooklyn, NY is open Monday to Sunday from 5:00 AM to 8:00 PM, except Wednesday when it closes at 7:00 PM.

Does this Dunkin' location offer delivery and pickup options?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.