McDonald's

3.3
1596 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
158 Market St, Amsterdam, NY
12010, United States

Hours

Reviews

3.3
1,596 reviews
5 stars
472
4 stars
309
3 stars
319
2 stars
143
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted poor food quality, including cold, stale, or improperly prepared items.

Staff Behavior

Several customers noted rude or unprofessional behavior from staff, impacting their overall experience.

Cleanliness

The restaurant was often described as dirty, with complaints about unsanitary conditions in the dining area and play place.
  • ZZ
    Zack
    Dec 31, 2025
    1.0
    December 31st 2025, 1:27 AM. I ordered through the app because this place is always very slow. I arrive gave them the code not once not twice not three times but probably four or five times they tell me to pull up to the window where I waited for 10 to 15 minutes I had to leave. I was angry. All I ordered was a McChicken four chicken nuggets and a medium fry…That was too much for them. The only reason why I have to And why I pre-ordered is because I have to go back to work this place honestly has the worst customer service. I wouldn’t even actually trust eating here and honestly, I would never come here again.
  • AH
    Alex Hopper
    Dec 29, 2025
    1.0
    Not open 24 hours drive thru like the sign says. They are open when they feel like it at arbitrary times. The one time we found them open the fries were awful and tough. OVERSIGHT IS NEEDED. Why even have a home office when people can ruin your brand freely like this.
  • AT
    Alex Timms
    Dec 23, 2025
    1.0
    December 23 1 AM I I had to leave the drive-through to get back to work. They were taking too long. I did not get my food gentlemen at the drive-through told me if I came back after work he’s had my back. I came back to two miserable women that would not budge to give me my food I had to bag they made me a bacon egg and cheese biscuit with only 1/2 piece of bacon on it, which is half the amount clearly they do not care about customer service at this locationam
  • TE
    Tamelia Edmond
    Dec 23, 2025
    1.0
    They make my order wrong almost every time I order… They can’t handle basic instructions, communication is bad because there is non English speaking workers… They never have drinks too if it’s not one thing it’s another… this place needs to be inspected more often
  • RD
    Ryan DeAngelis
    Dec 22, 2025
    1.0
    Worst food I have ever had from a McDonald's friends were good but the burger and chicken cutlets was cold, hard and soggy breading and the chicken itself was like stiff as bark. The tomatoes and Lettuce were a couple days old and had a mouldy taste to them like instantly made you gag bad and had black spots on them . They were clearly rotting.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 158 Market St, Amsterdam, NY?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's provides delivery service 24/7 through their online platform.