McDonald's

3.3
1575 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
158 Market St, Amsterdam, NY
12010, United States

Hours

Reviews

3.3
1,575 reviews
5 stars
467
4 stars
307
3 stars
319
2 stars
142
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during busy hours, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted consistent issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Customers frequently complained about cold, stale, or poorly prepared food, with some mentioning health concerns related to food safety.

Cleanliness

The restaurant was often described as dirty and unkempt, with specific mentions of unsanitary conditions in the dining and play areas.

Speed of Service

Several customers noted excessively long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations for fast food.
  • PR
    peter rosenberger
    Nov 15, 2025
    5.0
    Happy drive thru folks
  • HD
    Harry Downing
    Nov 12, 2025
    2.0
    This place, like all McDonalds, has become worse in all aspects as well as many times more expensive. Most any diner will provide better value and service.
  • PM
    Phil Maxson
    Oct 31, 2025
    1.0
    I purchased two double cheeseburgers. Once I was on the Thuway, I started to eat the burgers, only to find out that they were definitely reheated leftovers with added cheese.
  • MM
    Mason
    Oct 27, 2025
    1.0
    Customers should be treated with respect , whoever works the window in the morning/afternoon here needs to fix their attitude. Its not normal to roll your eyes and be rude to a CUSTOMER. There is constantly issues with drinks or food missing from orders. And they do not like to be wrong, even when you have proof of purchase
  • JV
    Jason Voorhees
    Oct 6, 2025
    2.0
    I came to the McDonald’s looking for a big Mac meal apparently all the big Macs have sold out so I went ahead and ordered a Mc double meal. The only problem is I got four apple pies that I ordered a french fry and that was it. I didn’t get the McDuff with the four piece chicken tenders that come with it. I did however get the barbecue sauce And my soda when I received it was only 2/3 full.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 158 Market St, Amsterdam, NY?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's offer delivery services?

Yes, McDonald's provides delivery service 24/7 through their online platform.