Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported that the food is often cold, stale, or poorly prepared, with frequent complaints about fries and sandwiches.
Service Issues
Numerous reviews highlighted poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
While some customers noted cleanliness in the dining area, others reported dirty tables and unsanitary conditions.
Inconsistent Experience
Customers experienced a mix of good and bad visits, with some praising the staff and service while others expressed frustration with mistakes and attitude.
Operational Hours
Several reviews mentioned confusion regarding the restaurant's hours, with reports of early closures and locked doors despite posted hours.
RD
Ruth Dembinski
Nov 4, 2025
3.0
Rarely can get the drinks we want as the machines are usually out of service
EH
Erin Holt
Nov 3, 2025
1.0
I went through the drive thru on Sunday around 10am. The speaker wasn't working very well, but I heard the girl confirm that I ordered a number 1 (egg mcmuffin meal). I got to the window and she told me I owed $4 and change. I said that couldn't be my order as I had ordered a meal. She looked at the screen confused and said she didn't have my order. She was very blase about it and said she just didn't put it in. She did say it would be out shortly. I said okay, thank you. I don't know what happened, but when I went to open up my bag and eat my meal, the sandwich had just been thrown in the bag- no wrapper or anything. The different parts of the sandwich were strewn around the bottom of the bag and all parts of the sandwich were cold. The english muffin hadn't even been toasted. It was horrible and a complete waste of money.
MM
Marjoe Milliner
Oct 26, 2025
2.0
Fries were good. Fish sandwich was cold all the way through.
JS
Jason Saniewski
Sep 14, 2025
5.0
It's mcdonalds
LW
Lauren Whitlow
Sep 5, 2025
2.0
Every time I come this McDonald’s, we are given food that seems as if it’s been sitting for DAYS. Do better
What are the regular operating hours for McDonald's in Alden, NY?
McDonald's in Alden, NY is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.
What are the delivery hours for McDonald's in Alden?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, the McDonald's in Alden has a drive-thru open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
Can I order ahead using a mobile app?
Yes, you can order ahead using the McDonald's App available on both iOS and Android devices.
What payment options are accepted at the Alden McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is available as part of their pickup and delivery services.
Is there WiFi available at McDonald's in Alden?
Yes, this McDonald's location offers WiFi to customers.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Alden Wine & Liquor for shopping, East Town Dental for dental care, and Tin Chi House for Chinese cuisine.
Are there other food options near McDonald's in Alden?
Yes, nearby options include SUBWAY for sandwiches, Nana's Mediterranean restaurant, The Miller House for American cuisine, and Tim Hortons for coffee and donuts.
Which local services are accessible near McDonald's in Alden?
Services near McDonald's include Tops Friendly Markets supermarket, Western Union money transfer, Alden Full Service Laundry, and Alden Physical Therapy.