Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Albany, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
4.0
263 reviews
5 stars
131
4 stars
63
3 stars
28
2 stars
7
1 star
34
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including unfriendly staff and incorrect orders.
Food Quality
There were numerous complaints about food quality, including burnt items and incorrect orders.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of friendliness and poor attitudes from employees.
Consistency
Several reviews highlighted inconsistency in service and product quality, with some visits being satisfactory while others were disappointing.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting it was clean while others pointed out unsanitary conditions.
- FHF. H.Sep 23, 20253.0I still remember the old Dunkin Donuts with the counters and thick ceramic coffee cups, not to mention the plain donut with the handle. The new chain is corporate and boring but the coffee and tea are decent. (I don’t eat donuts anymore so I can’t say much about them. They still have the holes, though.)
- JMJohnson MathewJul 20, 20251.0Just know this dunkin has the worst food quality/service in the capital district
- MGMingchun GuoJul 7, 20251.0I bought cold coffee and got hot coffee. The service staff was very unfriendly. I will not come again.
- BRbill ryanJan 20, 20225.0Fast and convenient.
- JDJon DeVarnneAug 16, 20205.0They know my order
Frequently Asked Questions About Dunkin' - Closed
What are the operating hours for Dunkin' at 392 Karner Rd, Albany, NY?
Dunkin' at 392 Karner Rd, Albany, NY is open daily from 5:00 AM to 7:30 PM.
Does this Dunkin' location offer delivery and curbside pickup services?
This Dunkin' location offers delivery service but does not provide curbside pickup.
What types of meals are served at Dunkin' in Albany?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What new menu items can I try at this Dunkin' location?
You can try the new Sabrina's Strawberry Daydream Refresher, Ice Cream-Inspired Frozen Coffees with flavors like Cookie Dough, Mint Chocolate Chip, or Butter Pecan, the Chipotle Hash Brown Wake-Up Wrap®, and the Star Spangled Donut.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location offers drive-thru service for customer convenience.
Is there free Wi-Fi available at the Dunkin' on Karner Rd?
Yes, this Dunkin' location offers free Wi-Fi for customers.
What are some nearby transit options to Dunkin' at 392 Karner Rd?
The CDTA West Bound busplus New Karner Road stop is nearby, making it easy to access Dunkin' via public transportation.
Are there other coffee shops or breakfast places near Dunkin' on Karner Rd?
Yes, there is another Dunkin Donuts nearby that also serves coffee, donuts, and breakfast items.
What other amenities are close to Dunkin' where I can shop or run errands?
Nearby amenities include Rite Aid pharmacy and convenience store, Sunmark Credit Union with ATMs, and Kmart department store. These make it convenient to combine your visit to Dunkin' with other errands.