McDonald's

3.6
1918 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5740 Losee Road, North Las Vegas, NV
89081, United States

Hours

Reviews

3.6
1,918 reviews
5 stars
778
4 stars
363
3 stars
284
2 stars
144
1 star
349

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff often described as rude, dismissive, and lacking accountability.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and poor handling of mobile orders.

Management Issues

Reviews indicated significant problems with management, including unprofessional behavior and inadequate training of staff.

Food Quality

While some customers enjoyed the food, there were consistent complaints about food being served cold, improperly prepared, or lacking in quality.

Cleanliness

Some reviews noted that the dining area and bathrooms were clean, but this was not universally acknowledged.
  • BW
    BJ Wolsey
    Jan 3, 2026
    5.0
    They were very friendly and were very quick and getting us our food.
  • IA
    I A
    Dec 27, 2025
    1.0
    Edith is incompetent and slow and doesn’t know how to run a business. Manager didn’t handle missing order correctly
  • EO
    Esmeralda Osorio
    Dec 23, 2025
    1.0
    11/25/2025 at 8:00pm . The whole night shift clearly hates their jobs. Worse employees with horrible attitudes. How much more reviews does the owner need to see saying the same thing about rude and disrespectful behavior and comments from there employees and night manager working today. Martha (if she didn’t lie). Fire all the employees and managers & start a brand new crew with no attitude problems. Work ethic is a joke here. I will no longer go to the location. Just go down the street to the brand new mcds. Mobile order ?? Yeah no. They have does so many times before as I can tell from all the negative reviews. The cashier who took the food to us can’t even read the receipt that i showed her and she look so stupid walking around the whole parking lot for no one really. I was the only person there in line. They just need a whole new crew. Food quality so messy and rushed. I will never go back here and rude comments and rude attitudes will get them no one. Horrible.
  • NO
    None Ofyobuisness
    Dec 23, 2025
    1.0
    This location has a big problem with attitude and on being customer service orientated They seem to lack common sensuality,They also seem to lack accountability and let’s not forget they forget the sauces to have my time wasted when I do a mobile order and still get parked up is pretty insulting. If it was going to take this long, I would rather would have went up into the store and placed the order in front of the workers there’s been multiple times where I have let this type of action slide but i suggest to follow it up and send a email to customer service eventually we hope someone goes and checks them
  • EM
    ezz moi
    Dec 22, 2025
    1.0
    They need to fire all the employees and managers & bring new a brand new crew. Just like the brand new mcds down the street. Absolutely horrible quality and service. These people hate their jobs you can tell. Bring in new mangers with actual experience. Worse night management ever seen.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's have a drive-thru service?

Yes, this McDonald's offers a drive-thru that operates 24/7.