McDonald's

3.5
1298 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2836 W Ann Rd, North Las Vegas, NV
89031, United States

Hours

Reviews

3.5
1,298 reviews
5 stars
493
4 stars
246
3 stars
192
2 stars
100
1 star
267

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold, stale, or improperly prepared items.

Order Accuracy

Many customers experienced problems with order accuracy, receiving incorrect items or missing food.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food at this location.

Management Concerns

Multiple reviews highlighted issues with management, including rudeness and lack of support for staff and customers.
  • SB
    Sonia Bourque
    Nov 17, 2025
    2.0
    I understand it was a long wait after school but I asked if they had a strawberry pie available and after a little bit, she came back and told me she did, so I ordered one and proceeded to pay. Had they not had it, I would have ordered a mini McFlurry instead. After paying in the 1st window, I was told in the second window for pick up that they didn’t have the pie I ordered and confirmed they had! And they were out of coke. He proceeded to tell me someone ordered 6 of those pies so they ran out. I told him she had checked and charged me for it because supposedly they had it, so I asked for a refund and to get a McFlurry instead. They didn’t have ice cream either! So a senior said she had already packed a different pie in my bag (without asking) so I grabbed it and returned it. I had to wait for my refund and by the time I got home, realized that they never gave me my replacement drink. Over all, very disorganized and I was angry with the “you get what you get” action of the wrong pie in my bag then asking for it back. You’re supposed to get what you paid for. And then no drink for my meal! Just sucked to not get what you ordered, the lack of communication between the employees and customer service today.
  • AZ
    Anthony -Goose- Zaragoza
    Oct 20, 2025
    1.0
    Don't ever expect this place to get your order right or actually even be able to take your order at night. Horrible spot.
  • DD
    Dylan
    Sep 30, 2025
    1.0
    The service was nice but it was the only thing i ate yesterday and now i have food poisoning
  • WJ
    Whitney Johnson
    Sep 30, 2025
    5.0
    Food is always good here. This is my preferred location.
  • AP
    Ariel Perry
    Sep 25, 2025
    1.0
    I ordered a number 2 how did I end up with a biscuit and a folded egg. If the cashier would take his sunglasses off he could see what the hell he was doing.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2836 W Ann Rd, North Las Vegas?

McDonald's at 2836 W Ann Rd is open 24 hours every day of the week, Monday through Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's, including same-day and no-contact delivery options.