Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor handling of mobile and drive-thru orders.
Food Quality
Several reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food safety concerns.
Management Issues
Multiple reviews criticized the management for being unresponsive or rude, contributing to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at this location.
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Tamysha Tyson
5 days ago
1.0
There is a white manager serving lady ash blonde hair pulled back in ponytail that i saw spit in fries and gave attitude about me trying to order food upfront instead of kiosh. She wrks there at night around 1030pm ann rd and simmons crossing.. jan 6 2026 was the day i came..same issue. I will report her
AJ
Amy Jones
Jan 4, 2026
1.0
I had a very disappointing experience at McDonald’s. This place use to be good, not sure what happened. My food was not cooked all the way through even my fries were frozen and was served cold, which is completely unacceptable. On top of that, my order was wrong. When you’re paying for a quick, reliable meal, this is the bare minimum that should be met. I won’t be returning to this location anytime soon unless there’s a serious improvement in food quality and order accuracy.
LD
Lindsay Marie Delrosario
Dec 30, 2025
1.0
This is the most expensive McDonald’s in the area by far. Go to one down the street and your meal will be like $5 cheaper.
ES
esther samayoa
Dec 25, 2025
1.0
I ordered an Uber eats order it was a pretty big order. 75 bucks worth. Anyway my Uber driver only delivered 1 drink and 2 small fries literallyafter an hour. I call they tell me if I can come pick it up they will remake my whole entire order. So I go pick up my order I get home and again half my order is missing. They didnt even remake my food they just reheated re fried everything so nasty old reheated and nasty. 4 big macs 4 fries and 40 chicken nuggets 3 hot and spicys and a coke and it couldn't even get done the correct way. So disappointed. But what do I really expect OH YA A refund for everything would be nice. Never again. The manager on duty was very rude as well trashy. Do better mcdonald's
KR
kytyara Ross
Dec 9, 2025
1.0
I came through drive through tonight, trying to explain to the lady who was taking my order that the app had taken my points before I could give them the code and in the middle of me telling her about it , she cuts me off and tells me “ma’am, I don’t know.” As if she was rushing me or brushing me off . So I place my order, and when I get to the window, I noticed she had on a manager shirt , so I asked “ was that you that took my order at the speaker , she says “yes” .. I ask her name and instead of giving it to me she says “why?” So I asked again , and she claims her name is Shelby. She hands me my food and heavy handedly closes the window. Very rude, and very distasteful. She needs some customer service skills.
What are the operating hours of McDonald's at 2836 W Ann Rd, North Las Vegas?
McDonald's at 2836 W Ann Rd is open 24 hours every day of the week, Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this McDonald's, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's has a drive-thru open 24 hours every day.
How can I order McDonald's for pick-up or delivery online?
You can order via the McDonald's App available on Apple and Android or use the delivery link https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I use mobile offers and rewards at this McDonald's?
Yes, mobile offers and MyMcDonald's Rewards are available to earn points for free food.
What is the price range and type of food served at this McDonald's?
McDonald's offers fast food with a price range in the lowest category and serves burgers, sandwiches, coffee, breakfast items, frozen desserts, and more.
What nearby places can I visit before or after dining at McDonald's at 2836 W Ann Rd?
Nearby places include Western Union for money transfer services, Terrible Herbst convenience store, La Chilanga Mexican Food restaurant, and Chevron gas station.
Are there other fast food or burger restaurants near this McDonald's?
Yes, nearby you can find another McDonald's, Burger King, and Taco Bell for more fast food and burger options.
What automotive services are available near this McDonald's location?
Several automotive services close by include All Tint LV (tinting and glass service), Dynamic Exhaust & Fabrication, Napa Auto Parts, Pep Boys, Wrench It Auto Repair, and Kingdom Tires Complete Auto Care.