McDonald's

3.5
1309 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2836 W Ann Rd, North Las Vegas, NV
89031, United States

Hours

Reviews

3.5
1,309 reviews
5 stars
497
4 stars
247
3 stars
192
2 stars
99
1 star
274

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile and drive-thru orders.

Food Quality

Several reviews mentioned cold, stale, or poorly prepared food, with some customers experiencing food safety concerns.

Management Issues

Multiple reviews criticized the management for being unresponsive or rude, contributing to a negative customer experience.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive interactions at this location.
  • TT
    Tamysha Tyson
    5 days ago
    1.0
    There is a white manager serving lady ash blonde hair pulled back in ponytail that i saw spit in fries and gave attitude about me trying to order food upfront instead of kiosh. She wrks there at night around 1030pm ann rd and simmons crossing.. jan 6 2026 was the day i came..same issue. I will report her
  • AJ
    Amy Jones
    Jan 4, 2026
    1.0
    I had a very disappointing experience at McDonald’s. This place use to be good, not sure what happened. My food was not cooked all the way through even my fries were frozen and was served cold, which is completely unacceptable. On top of that, my order was wrong. When you’re paying for a quick, reliable meal, this is the bare minimum that should be met. I won’t be returning to this location anytime soon unless there’s a serious improvement in food quality and order accuracy.
  • LD
    Lindsay Marie Delrosario
    Dec 30, 2025
    1.0
    This is the most expensive McDonald’s in the area by far. Go to one down the street and your meal will be like $5 cheaper.
  • ES
    esther samayoa
    Dec 25, 2025
    1.0
    I ordered an Uber eats order it was a pretty big order. 75 bucks worth. Anyway my Uber driver only delivered 1 drink and 2 small fries literallyafter an hour. I call they tell me if I can come pick it up they will remake my whole entire order. So I go pick up my order I get home and again half my order is missing. They didnt even remake my food they just reheated re fried everything so nasty old reheated and nasty. 4 big macs 4 fries and 40 chicken nuggets 3 hot and spicys and a coke and it couldn't even get done the correct way. So disappointed. But what do I really expect OH YA A refund for everything would be nice. Never again. The manager on duty was very rude as well trashy. Do better mcdonald's
  • KR
    kytyara Ross
    Dec 9, 2025
    1.0
    I came through drive through tonight, trying to explain to the lady who was taking my order that the app had taken my points before I could give them the code and in the middle of me telling her about it , she cuts me off and tells me “ma’am, I don’t know.” As if she was rushing me or brushing me off . So I place my order, and when I get to the window, I noticed she had on a manager shirt , so I asked “ was that you that took my order at the speaker , she says “yes” .. I ask her name and instead of giving it to me she says “why?” So I asked again , and she claims her name is Shelby. She hands me my food and heavy handedly closes the window. Very rude, and very distasteful. She needs some customer service skills.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2836 W Ann Rd, North Las Vegas?

McDonald's at 2836 W Ann Rd is open 24 hours every day of the week, Monday through Sunday.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this McDonald's, including same-day and no-contact delivery options.