McDonald's

2.8
374 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
1180 East Craig Road, North Las Vegas, NV
89081, United States

Hours

Reviews

2.8
374 reviews
5 stars
115
4 stars
36
3 stars
36
2 stars
27
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.

Food Quality

Customers frequently complained about cold or poorly prepared food, including stale fries and incorrect items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.

Speed of Service

Many customers expressed frustration with slow service, both in the drive-thru and inside the restaurant.

Staff Attitude

There were multiple mentions of staff displaying negative attitudes, which affected the overall customer experience.
  • AM
    Alexa Marban
    1 day ago
    5.0
    We went in to redeem a bunch of monopoly free breakfast rewards that expire today and the crew and manager did an excellent job. So helpful, so patient, friendly and all the orders were delicious and correct.
  • LH
    Lavada Harrell
    Nov 17, 2025
    2.0
    Food was old! First window, guy had no personality at all! Second window (middle) drink was watered down. Cheeseburgers were sitting so the bun was hard. Food cost too much to throw. But will go home and cook or microwave something instead of wasting money.
  • CP
    Cesar Prietto
    Nov 3, 2025
    3.0
    1. Drive thru make you wait 5 - 10 minutes in the "pick up wait area". I called them after 7 minutes to find out where my Quater Pounder with Cheese was. That's all I got. They finally came out to deliver my burger. 2. The self serve kiosk is horrible, you click on somthing and it doesn't respond or the menu process is confusing. 3. They sometimes take forever to get the food out to you.
  • TB
    Tracy B
    Oct 24, 2025
    4.0
    I dont really eat fast food anymore but my grandson was with me and wanted McDonald's so I got something for myself as well and the attitudes from these workers have not changed at all. I use to check these workers about their attitudes but because I had my grandson I didn't want to cause a seen in front of him and i didn't want them doing anything to our food so I had bite my tongue this time and keep it pushing but the food was very fresh and good
  • SK
    Sommer Kariange
    Oct 17, 2025
    1.0
    Easily the slowestMcDonald’s in town don’t ever bother doing the curbside option. You will literally be sitting outside for 15 minutes.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1180 East Craig Road, North Las Vegas?

McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Fridays and Saturdays.

Is the McDonald's drive-thru at this location open 24 hours?

Yes, the drive-thru at this McDonald's location is open 24 hours every day of the week.