This review has nothing to do with the wine, the tasting experience, the service, or the decor. We never even made it that far.
We had a confirmed reservation for Friday, December 19, 2025 at 6:30 PM for a party of seven. The reservation was made online, accepted, and confirmed by email. I even received an email the day before asking me to confirm that we would be there, which I did. On top of that, I called the night before with questions about the menu.
Although there is no direct phone line to The Wine Cellar, I was connected to a concierge who, while not fully familiar with every detail, took the time to review the website and menu with me. At no point was there any indication that the wine cellar would be closed. Everything showed as open, normal hours, reservations active.
We arrived on time for our reservation and found the place completely closed.
This was not a casual drop-in. It took effort to get this group together. We had friends in town visiting who Ubered to the location from The Strip, we drove in from North Summerlin, and others came from Henderson. We dressed up in holiday attire and planned this as a special night out leading into Christmas. It mattered to us.
Instead, we were left standing there confused and disappointed, and ended up spending the rest of the evening sitting at another bar in the casino eating nachos. Not exactly the Napa-inspired wine experience we were excited about.
If a business is closed, it should not be accepting online reservations, sending confirmation emails, or asking guests to reconfirm their attendance. Employees and concierge staff should be aware of closures. And if something truly unexpected happened, a facility issue or last-minute closure, then someone should be contacting guests with confirmed reservations. That would not have been difficult.
We relocated to Las Vegas from Northern California years ago and were genuinely excited to visit a Napa inspired Wine Cellar because we miss that wine culture and wanted to share it with friends. As locals, it is incredibly disappointing to see a business handled this way. I want to support places where I live, but this experience left us frustrated and upset.
This was a big letdown and, honestly, a shame.
TL
Tian Lan
Sep 27, 2025
5.0
surprisingly high quality wine (vivino 4.3+), large pour, and reasonably priced. 26 different flights - definitely go with the flights rather than single glass/bottle.
SH
Scott Horton
Oct 23, 2024
1.0
This establishment isn't open anymore and they don't answer their phone to let people know it. Should have a message system at least. Fail
TK
tom koretke
Oct 15, 2019
5.0
This place is awesome 🍷Joel , Hung and Lita make this a must check out wine cellar. Great ambulance wine and ambulance 🍷
BN
Brook Noel
Nov 21, 2017
5.0
This was a fantastic visit for wine fanatics and those just looking for something different to do. Went with two friends and we all did a flight tasting. I did red and one friend did white and the other did bubbles. Very informative and fun to look at all the wines. It is a really cool atmosphere and it was a nice way to relax. We went in the afternoon so it was fairly quiet and a nice escape from gambling for a bit.
Frequently Asked Questions About Wine Cellar Tasting Room
What types of beverages does Wine Cellar Tasting Room offer?
The Wine Cellar Tasting Room offers a curated selection of wine, tequila, whiskey, and bourbon, along with wine flights and curated menus.
What are the operating hours of the Wine Cellar Tasting Room?
The Wine Cellar Tasting Room is open Thursday through Sunday from 4:00 PM to 10:00 PM and closed Monday through Wednesday.
Does Wine Cellar Tasting Room accept reservations?
Yes, the Wine Cellar Tasting Room accepts reservations.
Is the Wine Cellar Tasting Room wheelchair accessible?
Yes, the venue has wheelchair accessible entrance, parking, and seating.
Can customers order wine for pickup at the Wine Cellar Tasting Room?
Yes, the Wine Cellar Tasting Room offers in-store pickup services.
What payment methods are accepted at the Wine Cellar Tasting Room?
They accept American Express, Cash, Discover, Mastercard, Visa, and debit cards.
Is outside food allowed at the Wine Cellar Tasting Room?
No, outside food is not allowed at the Wine Cellar Tasting Room.
What nearby dining options are available around the Wine Cellar Tasting Room?
Nearby dining options include Southland Burrito Co. (Mexican restaurant), Tony Luke's (Cheesesteak restaurant), VooDoo Steak (Steakhouse), Smashburger (Burger restaurant), and Village Seafood Buffet.
Are there entertainment venues near the Wine Cellar Tasting Room?
Yes, nearby entertainment venues include Chippendales (dance club and theatre), VooDoo Lounge (dance club), KISS THIS Tribute Show (music venue), and Rio Poker Room (casino).
What family-friendly attractions can be found near the Wine Cellar Tasting Room?
Family-friendly attractions nearby include Rio KISS Monster Mini Golf and KISS World amusement park, both great for mini golf and amusement activities.