Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 5255 S. Decatur Blvd. in Las Vegas, NV. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including unresponsive staff, rude interactions, and issues with order resolution.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, or poorly prepared food, leading to dissatisfaction.
Food Quality
Feedback on food quality was mixed; while some praised the taste and freshness, others complained about cold, overcooked, or flavorless pizzas.
Delivery Issues
Several customers experienced significant delays in delivery, with some orders arriving late or not at all.
Staff Performance
While some reviews praised individual staff members for their helpfulness, others noted a lack of professionalism and care among the team.
PP
Paige
Jan 5, 2026
1.0
I am writing to report an issue with my recent Pizza Hut order and the handling of it by the store manager, Dan.
I placed my order through the Pizza Hut app earlier today. Because I am currently sick and had not eaten all day, I called the store to request assistance when my original pizza arrived incorrectly. I spoke with Dan, (Daniel) who offered either a refund or a replacement. I chose a replacement.
I want to be clear that I am allergic to cheese. My original pizza arrived with cheese on it, so a replacement was made. I order my pizza the same way every time: barbecue sauce only, no cheese, as I cannot eat red sauce or cheese.
When the replacement pizza arrived, it had no sauce at all—only meat. I called the store again to explain the issue, but Dan stated there was nothing he could do and that I would need to bring the pizza into the store in order to receive a refund.
Given that I am sick and ordered delivery for that reason, requiring me to come into the store is unreasonable. Additionally, this was the second incorrect order, despite clear dietary restrictions that were communicated and are reflected in my order history.
AA
Abel Alvarez
Jan 4, 2026
5.0
Tuesdays $3 personal pizza in the app is awesome!
JA
Joey A
Dec 20, 2025
1.0
Pizza had no flavor. Worst pizza from Pizza Hut I ever had.