McDonald's

3.5
1253 reviews
Drive-Thru Curbside
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Business Details

9 Cole Drive, WINDSOR, NS
B0N 2T0, Canada
(902) 798-1816
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
9 Cole Drive, WINDSOR, NS
B0N 2T0, Canada

Hours

Reviews

3.5
1,253 reviews
5 stars
369
4 stars
350
3 stars
264
2 stars
92
1 star
178

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, leading to frustration and disappointment.

Service Speed

Numerous reviews highlighted consistently slow service, with long wait times reported at both drive-thru and in-store.

Food Quality

Several customers experienced issues with food quality, including cold items, stale fries, and hygiene concerns such as hair in food.

Staff Attitude

Customer service was often described as poor, with reports of rude staff and lack of management oversight.

Positive Highlights

Despite the negative feedback, some customers praised the coffee and breakfast items, noting good experiences with specific staff members.
  • MF
    Mel Fougere
    6 days ago
    5.0
    Always gone through drive-through. Service is excellent, they are "always" busy, but 2 long lines for drive-through only takes 10 minutes. Food is always fresh and hot, with a smile! Big Macs are nicely put together with appropriate mix of ingredients and sauce and are always presentable and the exact right flavour when you grab the burger for your first bite. 5 Stars for this Macdonalds location!!
  • DD
    Dean
    Nov 1, 2025
    1.0
    Would it kill ya to get an order right at least once?
  • DU
    Doris Uhlman
    Oct 31, 2025
    1.0
    Partner ordered me a big Mac meal no cheese due to milk allergy. Got it home and opened it to see there was cheese in it. It was on the receipt that it had no cheese. I called politely saying can I get a free one next time I can come and she said to come now to switch it out. Zero apologies. I stated I can't come today . (Considering I have a 2 month old and 2 year old and not simple as jumping in the car to drive back) she had no response and hung up. Won't be back !
  • QQ
    QueenLola
    Oct 30, 2025
    1.0
    This place is so slow even the drive thru your waiting a minimum 15 mins for your food no matter what time of day & none of the staff speak or understand english
  • RA
    Renee Allain
    Oct 14, 2025
    1.0
    Service is really terrible here. It’s very poorly run. I have had so many times I have left with not getting what I ordered and paid for that I do typically have to check now before leaving. Tonight, my order was not taken correctly- I sat and waited 25-20 minutes for them to charge me 3$ more and I still left without the fries I paid for. This restaurant desperately needs better management
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Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 9 Cole Drive, Windsor?

McDonald's at 9 Cole Drive, Windsor is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

McDonald's offers delivery services 24/7; however, this location does not offer delivery as per their pickup and delivery services.