McDonald's

3.6
1523 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
201 Chain Lake Drive, Halifax, NS
B3S 1C8, Canada

Hours

Reviews

3.6
1,523 reviews
5 stars
488
4 stars
405
3 stars
305
2 stars
116
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and lack of attention to detail.

Food Consistency

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly prepared items.

Cleanliness Issues

Several customers noted cleanliness problems, including dirty tables and restrooms, affecting their overall experience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during less busy times.

Order Accuracy

Numerous reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
  • BM
    Bruce Moore
    4 days ago
    1.0
    I bought a poutine and they didn't have any forks... How am I supposed to eat this... If you just didn't put a fork in the bag that's lazy, if you don't have any you should have warned me 😑😑
  • EK
    ekta kumar
    Oct 10, 2025
    1.0
    I had gone last night to this branch asked for a flurry. The person on duty first of all was very rude. The flurry served to me was distasteful. The icecream was flowing out of the cup and it stained my palm. When I asked for a cover I was told there isn't any. I fail to understand why people get into customer service if they can't deal with pressure of working late nights. The Serving was unhygienically served and poorly presented. What a shame!
  • KH
    kelsey hamill
    Oct 6, 2025
    1.0
    I normally dont make reviews but this experience was horrible. I have had this grilled cheese happy meal at other locations and it was fine, the buns were always toasted, not soft and white. The 1st picture is what its SUPPOSED to look like. Its not white. The 1st picture is what its SUPPOSED to look like and what other locations have looked like and given me. The 2nd picture is what I got. The 2nd picture is also after I asked it to be remade. The girl was more than happy to get it remade however it looks like they made a new one and put it in the microwave. It was identical to the first one I got but the cheese was more melted. If your press to grill it isn't working, at least tell your customers because I would've ordered something else. I dont want a soggy grilled cheese. I want a toasted grilled cheese as advertised. Not sure why this location makes it this way because all the other locations make it properly. I hope they can fix this for future visits. I have been to this location many times and everytime something is wrong. Along with the many other bad reviews it looks like their management needs to talk to kitchen staff to make sure things are made correctly everytime. Forgetting a pickle on somebodies burger is fine, everybody makes mistakes, they can just get that remade and fixed, but being lazy and cutting corners is not okay. Very disappointed.
  • TT
    Taran
    Oct 4, 2025
    5.0
    Excellent McDonald's location! The service here is very good - staff are friendly and efficient. Always a reliable spot for a quick meal. Highly recommend this location!
  • RR
    rom
    Oct 3, 2025
    1.0
    Ordered medium americano, they gave gave me large watered down coffee. The stuff kept arguing that this is how it should be. I tried to explain but i guess because of the language barrier she didn’t understand and kept arguing.

Frequently Asked Questions About McDonald's

What are the opening hours for dine-in service at this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week for dine-in service.

Does McDonald's offer drive-through service and what are its hours?

Yes, McDonald's offers drive-through service 24 hours a day, every day of the week.