McDonald's

3.4
463 reviews
Drive-Thru Curbside
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Business Details

3291 Lake Thomas Drive, FALL RIVER, NS
B2T 1E6, Canada
(902) 860-3007
https://www.mcdonalds.com/ca
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About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3291 Lake Thomas Drive, FALL RIVER, NS
B2T 1E6, Canada

Hours

Reviews

3.4
463 reviews
5 stars
128
4 stars
108
3 stars
115
2 stars
39
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, with many expressing frustration over slow service and understaffing.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent food quality.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor customer service.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Food Quality

Customers expressed dissatisfaction with the quality of food, citing issues like cold or soggy items and inconsistent preparation.
  • JP
    Julie Price
    Nov 12, 2025
    1.0
    Order all wrong AGAIN
  • SC
    Spencer Chapman
    Oct 20, 2025
    5.0
    I have lived in the area for more than 21 years, that have always had their food with in a couple of minutes of ordering. They don’t have the amount of staff a larger McDonald’s does but do they make it work great.
  • SF
    Steven Fudge
    Oct 19, 2025
    3.0
    A little slow for a small order and not being busy. They seemed under staffed.
  • CG
    cody grisdale
    Oct 13, 2025
    1.0
    Waited over 10 minutes to be served as they were too busy chatting to eachother
  • CH
    Clint Hinks
    Sep 30, 2025
    1.0
    I’ve been living in fall river for years and have never seen the lack of customer service and food quality and this fall river location. Food sat in an open bag for nearly 5 min before an attendant ( new Canadian) finally looked into the bag and seen that it was full and then handed it to me. I told him it was unacceptable for food to just be sitting and no given to me, and then when opening the bag to check the contents, there was no napkins, not a condiment, the fries were room temp, and lastly the nuggets were hot and fresh. After complaining about napkins with an elevated voice, the attendant tells me to relax cause the food is still hot and if I raise my voice again then I wouldn’t be getting any napkins. At this point the manager came and only said that she would talk to her employee. There was no apologies or any real care for the lack of responsibility a restaurant should have.
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Frequently Asked Questions About McDonald's

What are McDonald's Fall River's regular opening hours?

McDonald's Fall River is open Monday to Wednesday and Sunday from 5:00 AM to 10:30 PM, and Thursday to Saturday from 5:00 AM to 11:30 PM.

During what hours is the drive-through service available at McDonald's Fall River?

The drive-through at McDonald's Fall River operates Monday to Wednesday and Sunday from 5:00 AM to 10:30 PM, and Thursday to Saturday from 5:00 AM to 11:30 PM.