Multiple reviews highlighted unsanitary conditions, including dirty bathrooms and a general lack of cleanliness in the restaurant.
Food Quality
Customers reported inconsistent food quality, with many mentioning cold, old, or poorly prepared items.
Service Issues
Numerous complaints about slow service, incorrect orders, and understaffing were noted, leading to long wait times.
Positive Staff Interactions
Despite the issues, several customers praised the friendliness and helpfulness of the staff.
Overall Experience
While some customers enjoyed their food and service, many expressed disappointment and indicated they would not return.
BS
big shlong
Sep 25, 2025
1.0
roaches..
JN
Jasmin Nicole
Sep 24, 2025
1.0
There's cockroaches all over the place! I've been seeing videos and I know alot of people who used to work there that also have disgusting videos of the roaches. They even said it themselves that they don't throw away any of the products even if the roaches were in it. DO NOT EAT HERE!
SW
Spencer Whitt
Aug 30, 2025
2.0
My food was jipped and had practically no gravy even though I asked for extra and PAID for it!!!!!!!
WH
William Hoff
Aug 14, 2025
5.0
We always stop on our way through Roswell for a blizzard or peanut buster parfait. We don't have any DQ's in the Tularosa Basin. We have never been disappointed.
KJ
Kathy Jones
Aug 6, 2025
2.0
Ordered 2 4 pcs chicken baskets. Both baskets the chicken was old and cold. The fries were old and cold and my onions were barely cooked. Our toast was stale. The only thing worthy of Dairy Queen that was hot and tasted good was the gravy. I agree with my husband we will never get food from Dairy Queen on 2nd St. Go to the one up on 19th & Main. If you do go to 2nd st. DQ on 2nd. I nearly ruined my car! The parking lot is disgusting.
What type of food and treats does Dairy Queen in Roswell offer?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® treats among other fast-food items.
What are the operating hours of Dairy Queen at 701 W 2nd St in Roswell, NM?
Dairy Queen is open every day from 9:00 AM to 10:30 PM.
Does Dairy Queen in Roswell have drive-thru and seating available?
Yes, this Dairy Queen location has drive-thru service and seating available for customers.
Is the Dairy Queen family-friendly and equipped for kids?
Yes, this Dairy Queen welcomes families and is good for kids. They provide high chairs and booster seats to accommodate young children.
How can I place an order for pickup at Dairy Queen Roswell?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/13687/
Does Dairy Queen Roswell have restroom facilities for customers?
Yes, the location has restroom facilities available for customers.
Where can I find deals or rewards for Dairy Queen in Roswell?
Download the Dairy Queen app from https://www.dairyqueen.com/app to access exclusive mobile deals and rewards.
What nearby places can customers visit before or after dining at Dairy Queen Roswell?
Customers might visit nearby spots like HTeaO Roswell - W 2nd Street for coffee and smoothies, or Yoly's Paleteria for additional dessert options.
Are there any nearby healthcare providers customers can visit around Dairy Queen Roswell?
Yes, nearby healthcare providers include Dr. Douglas Gillies (chiropractor), Southwest Chiropractic, Roswell Therapy Specialist, and National Sinus Institute.
How can the nearby gas stations help customers visiting Dairy Queen Roswell?
Nearby gas stations like Valero, Shamrock Onda Oil Company, and West Second Shamrock provide convenient fuel and convenience store options for customers traveling to or from Dairy Queen.