Long John Silver's | A&W

4.0
973 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
1011 Rio Rancho Blvd., Rio Rancho, NM
87124, United States

Hours

Reviews

4.0
973 reviews
5 stars
488
4 stars
229
3 stars
110
2 stars
56
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, helpful, and going above and beyond for customers.

Food Quality

Food was often described as hot, fresh, and tasty, though there were occasional complaints about undercooked or overcooked items.

Cleanliness

The restaurant was frequently noted for being clean and well-maintained, although some reviews mentioned issues with the dining area and bathrooms.

Order Accuracy

There were several reports of incorrect orders, leading to customer frustration, especially regarding difficulty in reaching the store for corrections.

Speed of Service

Many customers appreciated the fast service, with food often coming out quickly, although some noted delays during busy times.
  • EK
    Elizabeth Kuhn
    Oct 31, 2025
    5.0
    Great customer service here. Food is always good and fast too.
  • JG
    Joseph good
    Oct 24, 2025
    5.0
    I had a mix up with my order and was unable to make it to the store for ljs to correct the issue. As soon as I brought it to the stores attention they promptly called me and rectified the situation. I cannot say that I've experienced such a prompt response from a fast food establishment before. Would recommend for the service and of course the food. Thanks Rod.
  • EE
    Employees
    Oct 17, 2025
    5.0
    Staff was friendly from the moment I walked through the door! Fast service, food was fresh even though I only eat hushpuppies and crumbs lol. I appreciated the service :)
  • WP
    War Phoine
    Oct 14, 2025
    5.0
    Every time I come here I'm reminded in full confidence that there is a reason they stay in business. Everyone has such a bad opinion on Long John Silver? Every time I come here the food comes out fast, it's hot, it's fresh crispy crunchy tasty and not expensive. The cherry on top is the manager Rod! He's just genuinely the nicest dang guy I've ever come across. He makes this restaurant a place I return to because I feel welcome, appreciated and darn near family. You will leave happy, full and satisfied. JUSTIFIED!
  • BB
    Brandon Be
    Oct 13, 2025
    5.0
    Wow! I am amazed by this location! I just happened to see LJS / A&W this afternoon. Instantly the memories of hot n crunchy A&W corndogs kicked the craving into overdrive. As I parked, the initial excitement tapered off...fast food typically sucks, the customer service is no existent, and the stores are typically gross.....As I entered the store I was immediately greeted with a smiling face and friendly voice welcoming me in. A well lit, clean store...no nasty grease smell and emo kids....The team was working exceptionally well together. My corn dog nuggets were hot and crunchy absolutely delicious.I was so grateful that I was not served a soggy, lukewarm fast food of twenty twenty five standard. This location's team has given me.Hope that customer service and quality fast food still exists. Thankyou! Brandon

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/