Dunkin'

4.0
318 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Orange, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
442 Pleasant Valley Way, West Orange, NJ
07052, United States

Hours

Reviews

4.0
318 reviews
5 stars
152
4 stars
77
3 stars
47
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service and issues with order accuracy, with some expressing frustration over rude staff.

Staff Friendliness

Despite some negative experiences, many reviews highlighted friendly and pleasant staff, particularly during weekday shifts.

Product Quality

Several customers noted inconsistencies in product quality, such as stale donuts and poorly made drinks, while others praised the coffee and donuts.

Cleanliness

The cleanliness of the store received mixed feedback, with some customers appreciating the clean environment while others pointed out areas needing attention.

Order Accuracy

There were multiple complaints about incorrect orders, particularly with online and app orders, leading to customer dissatisfaction.
  • SS
    Surge
    Nov 19, 2025
    1.0
    Ordered a large latte with skim and 1 Splenda. They made it with the default amt of 3 Splenda. Unfortunately I drove away already. Anyway it was a long wait as it was. The label on the cup was correct, justade wrong. It's my usual order, but my first time at this location. I do not recommend this place. I will not be back.
  • CA
    Carlos Aguilar
    Nov 9, 2025
    1.0
    Learn how to take orders and be nice.
  • JV
    Jose Verdejo
    Oct 26, 2025
    1.0
    terrible service , wait too long for get a coffee , two customers inside the place 40 min wait ,
  • JH
    Jeffrey Hall
    Oct 1, 2025
    5.0
    Friendly atmosphere
  • SS
    silentxtremeje
    Sep 30, 2025
    5.0
    Bought snacks prior to soccer event.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Orange, NJ?

Dunkin' in West Orange, NJ is open daily from 6:00 AM to 8:00 PM.

Where is Dunkin' in West Orange located?

It is located at 442 Pleasant Valley Way, near the corner of Eagle Rock Ave and Pleasant Valley Way, next to Burger King in Essex, West Orange, NJ 07052.