Dunkin'

3.8
201 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Berlin, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
235 Route 73 North, West Berlin, NJ
08091, United States

Hours

Reviews

3.8
201 reviews
5 stars
104
4 stars
33
3 stars
24
2 stars
5
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with their interactions.

Product Quality

Mixed feedback on product quality, with some customers praising the coffee and donuts while others reported issues like incorrect orders and food quality.

Cleanliness

Several customers noted cleanliness issues, particularly in the drive-thru area and bathrooms, indicating a need for better maintenance.

Operational Hours

Customers frequently complained about the store closing early and unavailability of menu items, leading to frustration.

Speed of Service

While some reviews praised quick service, others reported long wait times and slow order processing, particularly during busy hours.
  • EE
    Ellie
    Oct 15, 2025
    1.0
    Today was the second time I've came here a full hour before closing and the young kid working there's claims his frozen drink machines "are down tonight". The truth is he cleaned them way too early and doesn't feel like cleaning them again. Kid needs a new job. Kid, try McDonald's. I've heard that they do the same thing with their ice cream machines, you'd fit in great.
  • ZC
    Zoey Cassandra
    Sep 21, 2025
    5.0
    Quick and delicious!
  • JC
    José Castro
    Aug 22, 2025
    5.0
    The place is clean and the staff are super nice!
  • SQ
    Samir Qureshi
    Jun 15, 2025
    5.0
    This store is well managed. Good drive thru time, very well made coffee and food. You can tell they care for their store and guests.
  • EP
    Elizabeth Pettus
    Oct 7, 2021
    2.0
    Why the 2 stars. Its not about the customer service. They are pleasant and nice. However, I asked them since July of this year that their drive thru counter and window where food is being transfered to customer is filty dirty stained with old coffee and other drinks. Come on come outside and wipe down the drive through past through window area.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Berlin, NJ?

Dunkin' in West Berlin, NJ is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.