Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rude behavior and unprofessionalism.
Food Freshness
Many customers noted that the food is often fresh and hot, but there are complaints about receiving old or incorrect orders.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment while others report dirty tables and floors.
Order Accuracy
Numerous customers experienced issues with order accuracy, including missing items and incorrect orders, leading to frustration.
Wait Times
Customers frequently mentioned long wait times, especially in the drive-thru, with some reporting being asked to park and wait for their orders.
CC
Chico Cosmic
3 days ago
1.0
My food was cold 😔 couldn't eat it
DD
Dave
Nov 11, 2025
1.0
Very rude staff. I called to ask if they had any veterans discount. And the lady that answered just hung up on me
ER
Ethan romano
Nov 5, 2025
4.0
The service at McDonald’s was okay, but it could be a bit more attentive and friendly. The food was fine, just wish everything felt a little fresher. Hope to see some improvements next time
AG
Anthony Giordano
Nov 1, 2025
5.0
Fantastic place that my son loves ❤️ !!
KH
Ken Hartos
Oct 20, 2025
1.0
If you received a free Big Mac with a purchase, you have to make your purchase first or you lose the free Big Mac. The apt really sucks 😭