Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned cold or improperly prepared food, with some customers experiencing food safety concerns.
Cleanliness
Customers frequently noted dirty dining areas and unsanitary conditions, impacting their overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
Inconsistent Experience
The overall experience varied greatly, with some customers having positive visits while others reported significant issues.
J2
Jaden is 2k
Jan 3, 2026
1.0
Staff is disrespectful
JD
Jaden Diaz
Jan 3, 2026
1.0
Can’t make orders right
CG
carmelo graneri
Jan 3, 2026
2.0
Fries where cold and so where the burgers ..
GM
Gianmar Morris
Dec 26, 2025
1.0
El lugar apesta literalmente el hedor de los baños se huele hasta afuera y esto hace que la experiencia sea de lo más horripilante. Por lo usual durante las noches está lleno de jóvenes gritones y no hacen nada para que el ambiente sea más calmado y pésimo servicio al cliente. Al parecer a él personal directivo solo les interesa tu dinero y nada más. Por esto y más razones prefiero comer en casa 🤮.
NR
Nora Russo
Dec 12, 2025
5.0
My experience at McDonald’s was decent. The service could be more attentive, and the food felt average. With a bit more focus on freshness and customer service, it could improve.