McDonald's

3.7
1038 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
916 Rt 37 W, Toms River, NJ
08753, United States

Hours

Reviews

3.7
1,038 reviews
5 stars
424
4 stars
237
3 stars
180
2 stars
51
1 star
146

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported problems with order accuracy, slow service, and unprofessional staff behavior.

Food Quality

Several reviews highlighted inconsistent food quality, including cold items, incorrect orders, and concerns about freshness.

Positive Staff Interactions

Some customers praised specific employees for their friendly service and helpfulness, indicating that there are positive experiences amidst the negative.

Cleanliness

A few reviews noted that the location was clean, although this was not a consistent theme across all feedback.
  • II
    Irene
    Dec 19, 2025
    5.0
    Love my sausage egg and cheese on a biscuits!
  • GR
    Gill Restaino
    Dec 16, 2025
    5.0
    The manager is awesome
  • BS
    Bobby Stafford
    Nov 26, 2025
    1.0
    I’m honestly shocked and disappointed. I spent over $30 on food — eight cheeseburgers and two large fries — and was told I’m “only allowed” to have two barbecue sauces unless I pay extra. In my 38 years, I’ve never seen anything like that. Charging customers for sauce after a big order is embarrassing, cheap, and flat-out bad business. And here’s the other thing I’ve never seen in my 38 years: an owner who feels the need to plaster their family name all over the place like it’s some kind of trophy. The Chapman family wants everyone to know they own this McDonald’s? Congratulations — now everyone also knows you nickel-and-dime people for something as small as BBQ sauce. Maybe put your picture on the front door while you’re at it. Between the attitude, the cheap policies, and the ego, I won’t be coming back. Do better. Kick rocks
  • LD
    Leo Dulberger
    Oct 21, 2025
    5.0
    The fish was very good.
  • TY
    the yuwipi
    Oct 13, 2025
    3.0
    This location has some wonderful employees. The food is the same as any other location. This store has a prime location right next to a Walmart and does landrush business. The above considered it is unconscionable and a sign of insatiable greed that they have again, as of ,10/13/25, raised soft drink prices for a product that is already way overpriced. No more for me.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's in Toms River, NJ?

McDonald's in Toms River is open Monday to Thursday and Sunday from 6:00 AM to 11:00 PM, and on Friday and Saturday from 6:00 AM to midnight.

When is the drive-thru at McDonald's in Toms River open?

The drive-thru operates from 6:00 AM to 11:00 PM Monday to Thursday and Sunday, and extends to midnight on Friday and Saturday.