McDonald's

3.5
1341 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
42 Rt 37 W, Toms River, NJ
08753, United States

Hours

Reviews

3.5
1,341 reviews
5 stars
504
4 stars
265
3 stars
212
2 stars
119
1 star
241

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with several customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of mobile orders.

Food Quality

Feedback on food quality was mixed, with some praising fresh and hot meals while others complained about cold, unsalted fries and incorrect food preparation.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, indicating a need for better maintenance.

Speed of Service

Customers experienced slow service, especially during peak hours, with some noting long wait times at the drive-thru.
  • SM
    Santino Michael
    6 days ago
    3.0
    It is pretty big and modern on the inside, but it took kind of for a while for me to get my food and even when I did get it it wasn’t the right order and it was kinda bad.
  • KS
    Killah Samm
    Nov 13, 2025
    3.0
    Every time I come to this location, there’s always a problem. Either of the workers are all standing around confused or not enough workers. I use an online order which goes right into their computer and I sat at the drive-through for almost 10 minutes with them, trying to figure it out. Then they were all just standing in a circle talking to each other with one girl just staring at me so I stared back. I don’t know what it was so hard about reading an online order and making it. I guess no one wanted to do their job today.
  • RR
    Ralph
    Nov 6, 2025
    5.0
    Not all McDonald's are the same. This one was very clean with an outstanding friendly staff.
  • AA
    Anthony
    Oct 19, 2025
    1.0
    Interior staff and management were rude and disrespectful. When it was out turn to order at the register, the cashier just walked away without saying a word. Then a manager came over, signed him out of the register while taking a drive thru order without acknowledging us. After 10 minutes of waiting aimlessly we walked away.
  • JB
    James Barrientos
    Oct 12, 2025
    5.0
    Good👍 it’s McDonald it’s what you expect it to be

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 42 Rt 37 W, Toms River, NJ?

The restaurant is open from 5:00 AM to 11:00 PM Monday through Thursday, and Sunday. On Friday and Saturday, it is open 24 hours.

When is the drive-thru service available at this McDonald's location?

Drive-thru operates from 5:00 AM to 1:00 AM Monday through Thursday and Sunday, and open 24 hours on Friday and Saturday.