Joe's Bagel & Grill is pleased to provide hand rolled and boiled bagels, breakfast sandwiches, omelets, wide variety of lunch items, coffee, catering and much more.
Numerous customers reported rude or inattentive staff, with many experiences highlighting poor customer service and lack of professionalism.
Order Accuracy
A significant number of reviews mentioned incorrect orders, missing items, and overall dissatisfaction with order fulfillment.
Food Quality
While some customers praised the food, many expressed disappointment with the quality, including overcooked or poorly prepared items.
Staff Friendliness
Despite some negative experiences, several reviews noted friendly staff members who provided good service, indicating inconsistency in staff attitudes.
Drive-Thru Problems
Customers frequently reported issues with the drive-thru, including long wait times and unresponsive service.
KC
K C.
5 days ago
1.0
Today I encountered the worst customer service! I Ordered 2 Greek salads, what I got was 2 Greek salads with pickles instead of cucumber and no dressing (I dont eat pickles.) When I call to get this issue addressed I was told that I will not be getting 2 new salads but if I wanted I could take back the salads and she would PICK THEM OUT! When asked to speak to a manager I was told they weren't around. The cheft then gets on the phone and tells to to come get the new salads that he apologizes. Ok great, I go back for the same person (Ayla) to throw the salad boxes sideways in the bag. When I asked if there was dressing in the box she tells me with an attitude that they put the dressing on the salad. Since when does Joe's bagel ever do that?! One of them was my dinner and one for lunch. Guess ill be eating soggy lettuce for dinner!!! AND THE WORST PART WAS THE ATTITUDE I RECEIVED. The company has to hire people with better attitudes. Do better!!!!
PM
Philip Martin
Dec 22, 2025
3.0
The food is good, but the attention to detail for what you ordered it's always lacking. I feel like every time I come out of there something is missing or they just weren't listening when I ordered.
JB
josiah Binyard
Dec 3, 2025
5.0
Amazing bagels and even better staff! Love when JJ makes bagels! I was blown away not just by the food but by the workers, the girl with blonde hair cracked me up with a joke love her energy! And the boy working with her was very kind as well. They work very well together even when they were busy I still got my food and a good time. Everyone I interacted with had a positive attitude can’t wait to come back! Love the weekday staff 100%!!! Highly recommend for all!
MS
Manjeet Singh
Dec 1, 2025
2.0
Good staff respectful and kind, the macaroni salad tho.. it was so good about 2 months ago and the workers told me they had to start making it differently not that long ago and it’s not as good as it was before, the potato salad too. Almost like it doesn’t have flavor.
AN
Alina Nosei
Nov 30, 2025
5.0
Everyone is so kind and respectful, love Sofiya she’s amazing!!! Food is buss
Frequently Asked Questions About Joe's Bagel and Grill
What types of food does Joe's Bagel and Grill serve?
Joe's Bagel and Grill serves hand rolled and boiled bagels, breakfast sandwiches, omelets, a wide variety of lunch items, coffee, and smoothies.
What are the operating hours of Joe's Bagel and Grill?
Joe's Bagel and Grill is open every day from 7:00 AM to 1:30 PM.
Does Joe's Bagel and Grill offer catering services?
Yes, Joe's Bagel and Grill offers catering services for various events.
What pickup and delivery options does Joe's Bagel and Grill provide?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Can I pay with a credit or debit card at Joe's Bagel and Grill?
Yes, they accept American Express, Discover, Mastercard, Visa, and debit cards. Mobile NFC payments are also accepted.
Is Joe's Bagel and Grill wheelchair accessible?
Yes, the restaurant has a wheelchair accessible entrance and parking.
What is the dress code at Joe's Bagel and Grill?
The dress code is casual, making it a comfortable place for all customers.
How can I place an order online at Joe's Bagel and Grill?
You can order online through their website at https://joesbagelandgrill.com/toms-river or via the featured order link on their profile.
What nearby places can I visit before or after dining at Joe's Bagel and Grill?
Nearby you can visit Mrs. Walker's Ice Cream Parlor for desserts, Eastside Dance Company for classes or performances, and Dunkin' for additional coffee and treats.
Are there fitness centers near Joe's Bagel and Grill that customers might use before visiting?
Yes, Curves and Planet Fitness gyms are close by, offering convenient fitness options before or after your meal.
What nearby services can complement my visit to Joe's Bagel and Grill?
You can find services like Barcelona Hair Centre for salon needs, Crest Dry Cleaners for laundry, and Garden State Community Bank for banking nearby.