Dunkin'

3.3
226 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Toms River, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
911 Fischer Blvd, Toms River, NJ
08753, United States

Hours

Reviews

3.3
226 reviews
5 stars
95
4 stars
27
3 stars
20
2 stars
15
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including incorrect items and missing items, leading to dissatisfaction.

Speed of Service

Many customers noted slow service, particularly during busy hours, with complaints about long wait times and understaffing.

Product Quality

Several reviews mentioned issues with the quality of food and beverages, including stale items and poorly made drinks.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and noted that their orders were handled correctly.
  • AP
    Anthony Pellegrino
    Oct 8, 2025
    3.0
    I have gone there a lot. Most of the people there are very nice and courteous. You have one girl there now. She is so nasty. She almost through the coffee at you. Doesn't say a word and is very nasty.
  • SE
    Shawn Euro
    Sep 30, 2025
    2.0
    I visit Dunkin’ Donuts quite frequently, often multiple times a day. Today, I went to this location for the first time. The service was outstanding. The food was OK. The maple bacon cheddar sandwich was slightly burnt. The caramel frozen iced coffee was good. There were two Dunkin’ Donuts workers on site during my experience, one woman seemed to be scared of me, although I was only there working For my remote job. The other woman asked me to leave at 5 PM although the dining area closes at 6 PM while I would recommend many Dunkin’ Donuts, this will not be a Dunkin’ Donuts that I recommend. I hope they can improve their services which may have a great effect on their ROI.
  • JK
    Jillian Koncz
    Aug 17, 2025
    1.0
    Wow. 99% of MY reviews are positive. Today’s not the case. I don’t frequent Dunkin’ often although I assumed that a “COLD foam Nitro” would be cold!? No, no… it was luke warm… but in a cold beverage plastic cup. I asked for ice and was denied, unless I wanted to pay for the up charge. Two employees asked me multiple times how I ordered( in person / online)?? I ordered online and I already paid $6 for this small beverage. I told them it is warm, wanted cold. Is this normal? Is nitro not iced coffee? Do we pay extra for a cup of ice??
  • PH
    peter henderickson
    Aug 11, 2025
    5.0
    Nice and quiet location, most of the customers go to the drive thru
  • PM
    Philip Martin
    Jul 12, 2025
    1.0
    So slow. Just go to the Dunkin' on Rt. 37 West. The parking lot on this particular Dunkin is tiny and understaffed. My mobile order is constantly wrong and I have to go in after going through the drive thru. I'm finished with this location.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Toms River, NJ?

Dunkin' in Toms River is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.