Wendy's

3.7
338 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1600 Richmond Ave, Point Pleasant Beach, NJ
08742, United States

Hours

Reviews

3.7
338 reviews
5 stars
148
4 stars
64
3 stars
51
2 stars
23
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted poor staff attitudes, with reports of rudeness and unprofessional behavior from employees.

Food Quality

Customers frequently complained about food quality, including cold, overcooked, and incorrect orders.

Service Speed

Many reviews noted slow service, particularly during busy times, leading to long wait times for orders.

Cleanliness

Some customers appreciated the cleanliness of the establishment, while others reported unsanitary conditions.

Customer Experience

Overall, customer experiences varied widely, with some praising the food and service while others expressed frustration and disappointment.
  • AB
    Adriana Barcelos
    Dec 18, 2025
    4.0
    Good
  • GF
    G F
    Dec 7, 2025
    1.0
    Giving a single mom with her kids a heard time after her providing evidence that she paid for the item and that the kiosk was not working, really not cool, especially near the holidays. I won’t be going to Wendy’s anymore
  • ET
    Emad Tawfik Tony
    Aug 15, 2025
    1.0
    Very Poor staff, they really have a bad attitude that needs to be addressed. Especially "Matt"!!! , unprofessional with a noticeable very bad attitude towards Wendy's clients!!!!! Food is not fresh, I had a kids meals for my son, the sandwich tastes really bad. I would not recommend eating at this store at all!!!
  • AB
    Anand B
    Aug 3, 2025
    4.0
    We went for drive thro experience. Quick. Good service. Can't talk about atmosphere, but plenty of parking if someone is curious. And is located at a good spot - convenient to drive from various directions.
  • SM
    Stephanie M.
    Jul 26, 2025
    4.0
    Something to bare in mind.. (no pun intended here) is when you have a cashier handling money, and also helping with orders, either first put on gloves or wash hands before picking up fries to complete customers orders. Food service 101. Also, when someone has a food allergy, instead of waiting for the person making sandwiches to mess up, voice “food allergy for #X, to the line, so the sandwich makes know to change their gloves. Little details go a long way. I got my sandwich remade, but needed to leave the to half of my fries for the birds, since they came in contact with “bare hands.” Thank you.

Frequently Asked Questions About Wendy's

Is Richmond Ave Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's on Richmond Ave?

The drive-thru is open daily from 9:00 AM to midnight.